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For Companies At a Glance
- Tasks: Manage client relations and enhance service delivery across shared services.
- Company: Join a forward-thinking organisation focused on improving business resources and client experiences.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant workplace culture.
- Why this job: Be part of a team that drives positive change and impacts the community through innovative solutions.
- Qualifications: Ideal candidates should have strong communication skills and a passion for client engagement.
- Other info: This role offers a chance to work in a collaborative environment with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Corporate Resources and Business Improvement
The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.
About the role
We're looking for an enthusiastic and dynamic candidate.
Shared Service Client Relations Manager employer: Greater London Authority
Contact Detail:
Greater London Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shared Service Client Relations Manager
✨Tip Number 1
Familiarise yourself with the GLA Group's shared services and their impact on corporate resources. Understanding how these services function will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for discussions.
✨Tip Number 3
Stay updated on trends in client relations and shared services management. Being able to discuss recent developments or innovations in the field can set you apart from other candidates.
✨Tip Number 4
Prepare specific examples of how you've successfully managed client relationships in the past. Tailoring your experiences to align with the responsibilities of the role will showcase your suitability.
We think you need these skills to ace Shared Service Client Relations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Shared Service Client Relations Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in client relations and shared services. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance business improvement.
Write a Tailored Cover Letter: Your cover letter should reflect your enthusiasm for the role and the organisation. Mention specific projects or initiatives from the Resources and Business Improvement directorate that resonate with you, and explain how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Greater London Authority
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Shared Service Client Relations Manager. Be prepared to discuss how your skills and experiences align with the specific requirements outlined in the role.
✨Research the Organisation
Familiarise yourself with the GLA Group and its various directorates, especially the Resources and Business Improvement directorate. Knowing about their projects and values will help you tailor your answers and show genuine interest.
✨Prepare Examples
Think of specific examples from your past work that demonstrate your ability to manage client relations effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and concisely.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, current challenges the directorate faces, or opportunities for professional development within the organisation.
