Shared Service Client Relations Manager
Shared Service Client Relations Manager

Shared Service Client Relations Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relations and enhance service delivery across shared services.
  • Company: Join a forward-thinking organisation focused on improving resources and business processes.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant workplace culture.
  • Why this job: Be part of a team that drives positive change and impacts the community.
  • Qualifications: Strong communication skills and a passion for client service are essential.
  • Other info: Ideal for those looking to grow in a supportive and innovative environment.

The predicted salary is between 43200 - 72000 £ per year.

The Resources and Business Improvement directorate is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.

About the role: We are looking for an enthusiastic and dynamic candidate.

Shared Service Client Relations Manager employer: Greater London Authority

As a Shared Service Client Relations Manager at our organisation, you will thrive in a vibrant work culture that prioritises collaboration and innovation. We offer comprehensive benefits, including professional development opportunities and a commitment to employee growth, all within a supportive environment located in the heart of the GLA Group. Join us to make a meaningful impact while enjoying a fulfilling career path.
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Contact Detail:

Greater London Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shared Service Client Relations Manager

✨Tip Number 1

Familiarise yourself with the GLA Group's shared services and their impact on client relations. Understanding how these services function will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Prepare specific examples of how you've successfully managed client relationships in the past. Tailoring your experiences to align with the responsibilities of the role will make you stand out.

✨Tip Number 4

Stay updated on trends in client relations and shared services. Being able to discuss current challenges and innovations in the field will show your passion and commitment to the role.

We think you need these skills to ace Shared Service Client Relations Manager

Client Relationship Management
Excellent Communication Skills
Stakeholder Engagement
Problem-Solving Skills
Project Management
Team Leadership
Negotiation Skills
Analytical Skills
Adaptability
Conflict Resolution
Customer Service Orientation
Strategic Thinking
Process Improvement
Data Analysis

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Shared Service Client Relations Manager position. Tailor your application to highlight how your skills and experiences align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in client relations or shared services. Use specific examples to demonstrate your achievements and how they relate to the responsibilities outlined in the job description.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the organisation. Mention why you are interested in working for the GLA Group and how you can contribute to their goals.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Greater London Authority

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Shared Service Client Relations Manager. Be prepared to discuss how your skills and experiences align with the specific requirements of the role.

✨Showcase Your Communication Skills

As this role involves client relations, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively managed client relationships in the past and be ready to discuss your approach to resolving conflicts.

✨Research the Organisation

Familiarise yourself with the GLA Group and its shared services. Understanding their mission, values, and recent developments will help you tailor your responses and show genuine interest in the organisation.

✨Prepare Questions

Have a list of insightful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture and expectations align with your career goals.

Shared Service Client Relations Manager
Greater London Authority
Location: London
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