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- Tasks: Support clients in achieving their goals and maintaining safe accommodation.
- Company: Join a passionate organisation dedicated to helping vulnerable individuals find housing and support.
- Benefits: Enjoy flexible working hours, training opportunities, and the chance to make a real difference.
- Why this job: Be part of a team that empowers people and creates positive change in the community.
- Qualifications: Strong communication skills and a genuine interest in homelessness are essential.
- Other info: Full training provided; must be willing to work mixed shifts and weekends.
The predicted salary is between 30000 - 42000 £ per year.
FULL TIME - 37hrs Mixed Shifts - Early's, Middle and Lates - 1 Weekend in 4
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities- To assess the needs of each client, helping to develop their individual support plan to achieve their goals
- To produce and regularly review comprehensive client-based risk assessments
- To manage a caseload of clients on a one-to-one basis
- To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
- To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service
- To support clients with managing their finances, paying rent, managing arrears and accessing benefits
- To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
- To support clients in trauma informed and psychologically informed ways
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
- To provide basic first aid assistance until help arrives (full training is provided)
- To work confidently and efficiently when lone working
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR
- To maintain confidentiality
- To represent the organisation in a professional manner
- To carry out any other reasonable duties required in the interest of the organisation
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role
- This role will require a full drivers’ licence and access to a vehicle
- This role will require you to work flexibly across several sites
- This role will require you to work with clients on a one-to-one basis
- This role will require you to work nights and/or weekends
- This role will require you to lone work
- Strong communication skills, both verbal and written
- Clear verbal and written English
- Good keyboard skills for data inputting
- Good working knowledge of Microsoft Outlook, Excel and Word
- Confident and assertive manner
- Ability to self-motivate as you will work on your own
- Effective team working
- Ability to respond calmly to crisis
- Deal promptly with and effectively react to challenging situations
- Have an interest and genuine concern for homelessness and related issues
- Experience of managing a caseload of clients
- Understanding of risk assessment and person-centred, outcomes-based delivery
- Understanding of the support needs of people experiencing homelessness or those with complex needs
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Homeless Support Worker employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Support Worker
✨Tip Number 1
Familiarise yourself with the local homelessness services and support networks in your area. Understanding the resources available can help you demonstrate your knowledge during interviews and show your commitment to helping clients.
✨Tip Number 2
Network with professionals already working in the field of homelessness support. Attend local events or workshops to connect with others, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your experiences related to crisis management and client support. Think of specific examples that showcase your skills in communication and problem-solving.
✨Tip Number 4
Stay updated on current issues surrounding homelessness and relevant legislation. Being knowledgeable about these topics will not only help you in interviews but also demonstrate your genuine concern for the cause.
We think you need these skills to ace Homeless Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Homeless Support Worker. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in case management, working with vulnerable populations, or understanding homelessness issues. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated in challenging situations.
Personalise Your Cover Letter: Write a personalised cover letter that explains why you are passionate about supporting homeless individuals. Mention your understanding of their needs and how you can contribute to the organisation's vision of helping them build a brighter future.
How to prepare for a job interview at Two Saints
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Homeless Support Worker. Be prepared to discuss how your skills and experiences align with the specific tasks, such as case management and supporting clients in achieving their goals.
✨Show Empathy and Understanding
Demonstrate your genuine concern for homelessness and related issues during the interview. Share any personal experiences or insights that highlight your empathy and understanding of the challenges faced by individuals experiencing homelessness.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Think about past experiences where you successfully managed crises or supported clients, and be ready to explain your thought process and actions.
✨Highlight Teamwork and Communication Skills
Since the role involves working closely with other agencies and team members, emphasise your strong communication skills and ability to work effectively in a team. Provide examples of how you've collaborated with others to achieve positive outcomes.
