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- Tasks: Deliver top-notch customer service and be the friendly face of Moxy Aberdeen Airport.
- Company: Join the vibrant team at Moxy, part of the Marriott family, known for its fun atmosphere.
- Benefits: Enjoy flexible hours, health plans, discounts on stays and meals, plus generous holiday allowances.
- Why this job: Be part of a dynamic team where your personality shines and every day is different.
- Qualifications: Experience in the service industry is a plus; flexibility and a passion for hospitality are key.
- Other info: A personality assessment may be part of the recruitment process.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy Aberdeen Airport. As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working night shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process*
Receptionist/Bartender (Crew Member) Moxy Aberdeen Airport employer: Hotel Co
Contact Detail:
Hotel Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Bartender (Crew Member) Moxy Aberdeen Airport
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's through a phone call or in-person meeting, let your passion shine through as this role is all about delivering first-class service.
✨Tip Number 2
Familiarise yourself with Moxy's brand values and the unique atmosphere they create. This will help you align your personality with their culture, making it easier to demonstrate how you'd fit into their team.
✨Tip Number 3
Network with current or former employees of Moxy or Marriott hotels. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the hiring process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially night shifts. Highlighting your willingness to adapt to the team's needs will show that you're a dedicated candidate ready to contribute.
We think you need these skills to ace Receptionist/Bartender (Crew Member) Moxy Aberdeen Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly any roles that involved customer service or teamwork. Emphasise your ability to work flexible hours and any knowledge of hotel systems like Opera or Micros.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific experiences that demonstrate your customer service skills and your ability to work as part of a team. Make it clear why you want to join the Moxy Aberdeen Airport team.
Showcase Your Flexibility: In your application, highlight your willingness to work night shifts and adapt to the needs of the team and customers. This is crucial for a role that requires flexibility in working hours.
Research the Company: Familiarise yourself with Moxy Hotels and their brand standards. Understanding their values and what they offer can help you align your application with their expectations and show that you're genuinely interested in the position.
How to prepare for a job interview at Hotel Co
✨Show Your Personality
As a Crew Member, your unique personality is a key asset. Be yourself during the interview and let your enthusiasm for customer service shine through. This role values friendliness and energy, so don’t hold back!
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet guest needs, as this will resonate well with the hiring team.
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel systems like Opera or Micros, be sure to mention it. If not, do a bit of research on these systems to show your willingness to learn and adapt quickly.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Show that you understand the demands of the hospitality industry and are willing to work when needed, including nights and weekends.
