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- Tasks: Lead housing management services, ensuring high operational performance and resident satisfaction.
- Company: Slough Borough Council is dedicated to improving community life and celebrating diversity.
- Benefits: Enjoy 26-33 days of holiday, a generous pension scheme, and wellbeing initiatives.
- Why this job: Join a supportive team where your ideas matter and make a real impact in the community.
- Qualifications: No specific qualifications mentioned; passion for community service is key.
- Other info: Applications from diverse backgrounds are encouraged, with guaranteed interviews for disabled applicants.
The predicted salary is between 35378 - 39378 £ per year.
Our Tenancy Management Team are looking to recruit a Senior Neighbourhood Officer to deliver a housing management service to our customers to the highest possible standards, ensuring operational performance is high and continues to improve. The role is responsible for the delivery of a comprehensive housing management service within a specified geographic area, meeting residents’ expectations and ensuring that residents have opportunities to influence service delivery.
Our Council: People are proud to live and work in Slough where diversity is celebrated and where residents can enjoy fulfilling prosperous and healthy lives. Our vision is to make a difference to our communities and our environment. All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues.
What We Offer: SBC is a fantastic place to work offering a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Alongside a competitive salary, there are a range of great benefits including:
- Generous holiday entitlement - 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years’ service and 33 days after 5 years’ service.
- Generous pension scheme
- Our commitment to equality and diversity through a range of employee networks
- Wellbeing initiatives
- Discounted car parking
- Season loan ticket - to help with the cost of your rail / bus journey to & from work.
We are a diverse workforce and welcome applications from people of all backgrounds. We aim to foster an inclusive workplace where people are valued, and one which represents the local communities that we serve. We value diversity.
Closing date: 26 June 2025. Slough Borough Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all applicants who have chosen to share that they have a disability on the application form and can evidence the minimum criteria for the role through their application. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email quoting the job reference – our Accessibility Statement has more information.
Senior Neighbourhood Officer employer: Slough Borough Council
Contact Detail:
Slough Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Neighbourhood Officer
✨Tip Number 1
Familiarise yourself with the local community in Slough. Understanding the demographics, challenges, and needs of the residents will help you demonstrate your commitment to delivering a high-quality housing management service during interviews.
✨Tip Number 2
Network with current or former employees of Slough Borough Council. They can provide valuable insights into the organisational culture and expectations for the Senior Neighbourhood Officer role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational performance in previous roles. Highlighting your achievements in housing management or community engagement will set you apart from other candidates.
✨Tip Number 4
Showcase your understanding of diversity and inclusion initiatives. Since Slough Borough Council values these principles, being able to articulate how you would contribute to an inclusive workplace will resonate well with the hiring team.
We think you need these skills to ace Senior Neighbourhood Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Neighbourhood Officer. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management or community engagement. Use specific examples to demonstrate how you've successfully met resident expectations and improved service delivery.
Showcase Your Values: Slough Borough Council values diversity and community involvement. Make sure to express your commitment to these values in your application, illustrating how you can contribute to an inclusive workplace and positively impact the local community.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Slough Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Senior Neighbourhood Officer. Be prepared to discuss how your experience aligns with delivering high standards in housing management.
✨Showcase Your Community Engagement Skills
This role involves working closely with residents and ensuring their voices are heard. Prepare examples of how you've successfully engaged with communities in the past and how you can bring that experience to Slough Borough Council.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will demonstrate your ability to maintain operational performance and improve service delivery.
✨Emphasise Your Commitment to Diversity and Inclusion
Slough Borough Council values diversity and aims to foster an inclusive workplace. Share your thoughts on how you can contribute to this vision and any relevant experiences that showcase your commitment to equality and diversity.
