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For Companies At a Glance
- Tasks: Monitor forum activity and ensure compliance with community guidelines.
- Company: Join RWS, a leader in language and content services with a global impact.
- Benefits: Enjoy remote work flexibility and the potential for permanent shifts.
- Why this job: Be part of a diverse team dedicated to breaking down language barriers.
- Qualifications: Fluent in German and English; no prior moderation experience needed.
- Other info: Work from home with a Macbook; flexible shifts including weekends.
The predicted salary is between 24000 - 36000 £ per year.
Community Moderators are mainly responsible for making sure members of a Forum comply with the Terms and Conditions for the site, by monitoring the site and users’ activity, acting on labeled items and reporting any infractions. In this position, you would be a backup for full-time moderators of the German Community when they are not available due to licenses, holidays, sickness, etc., covering their shift from 7 to 16 CET or 12 to 21 CET. Depending on the demand of work and your performance, there’s also a possibility of getting your own permanent full shifts.
Requirements
- Highly proficient, bilingual, or native speaker fluency in German.
- Good written and spoken communication skills in English language, since that will be the language that will be used for the instructions.
- Willing to work on holidays and weekends when required.
- Able to work in shifts.
- MacOS computer/Macbook required. (If based in Rosario, Argentina, Macbook isn't mandatory.)
- No previous experience in moderating content is required. This is an entry-level position.
Work Location: remote, work from home. No need to be onsite (provided you're a Macbook owner). Rosario citizens do not require Macbook.
How to apply? You will need to join our vendors’ database. You’ll be asked to:
- Go to https://locpartners.moravia.com/registrationtype/
- Select your registration type
- Complete the Sign Up form
- Complete your Profile.
Once you’re registered, write an email to apply_moderation@rws.com to let us know (attach your CV in English as well) and we will reply with further details.
Backup Community Moderator employer: RWS Group
Contact Detail:
RWS Group Recruiting Team
apply_moderation@rws.com
StudySmarter Expert Advice 🤫
We think this is how you could land Backup Community Moderator
✨Tip Number 1
Familiarise yourself with the Terms and Conditions of the forum you'll be moderating. Understanding these guidelines will help you enforce them effectively and demonstrate your commitment to maintaining a positive community environment.
✨Tip Number 2
Brush up on your communication skills in both German and English. Since you'll be interacting with users in both languages, being able to communicate clearly and effectively will set you apart from other candidates.
✨Tip Number 3
Show your flexibility and willingness to work during holidays and weekends. Highlighting your availability for shifts will make you a more attractive candidate, especially since this role requires covering for full-time moderators.
✨Tip Number 4
Engage with the community before applying. Participating in discussions or forums related to the company can give you insights into the community's culture and needs, which you can mention in your application to show your genuine interest.
We think you need these skills to ace Backup Community Moderator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Backup Community Moderator. Familiarise yourself with the Terms and Conditions of the forum and think about how you can contribute to maintaining a positive community environment.
Tailor Your CV: Highlight your language skills, especially your proficiency in German and English. Include any relevant experience or skills that demonstrate your ability to communicate effectively and work in a team, even if they are not directly related to moderation.
Craft a Strong Email: When writing your email to apply_moderation@rws.com, be concise and professional. Introduce yourself, express your interest in the position, and mention your language skills. Attach your CV in English and ensure it is well-formatted.
Follow Up: After sending your application, consider following up if you haven't received a response within a week or two. A polite follow-up email can show your enthusiasm for the role and keep you on their radar.
How to prepare for a job interview at RWS Group
✨Showcase Your Language Skills
Since fluency in German and good English communication skills are crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to translate a sentence or respond to questions in both languages.
✨Familiarise Yourself with Community Guidelines
Understanding the Terms and Conditions of the forum is essential. Before the interview, take some time to read through these guidelines so you can discuss how you would handle potential infractions and ensure compliance.
✨Highlight Your Flexibility
This position requires working on holidays and weekends, so it's important to express your willingness to adapt to varying shifts. Share any previous experiences where you demonstrated flexibility in your work schedule.
✨Prepare Questions About the Role
Asking insightful questions shows your interest in the position. Consider asking about the tools and processes used for moderation, or how feedback is provided to moderators. This will also help you gauge if the role aligns with your expectations.
