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- Tasks: Provide 1st and 2nd line support for NAV/D365 Business Central customers.
- Company: Join a leading Microsoft Dynamics partner based in Surrey.
- Benefits: Enjoy a competitive salary up to £45,000 and opportunities for training and progression.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience with NAV and D365 Business Central is essential.
- Other info: This is a remote role; UK citizens only.
The predicted salary is between 40000 - 45000 £ per year.
Pearson Carter are currently working with a Microsoft Dynamics NAV/Dynamics 365 Business Central Diamond Partner who has an office in Surrey. They are looking for a NAV/D365 Business Central Support Consultant with strong experience in NAV and D365 Business Central.
They offer an excellent salary of up to £45,000 depending on experience, benefits, opportunities for progression, and training!
Responsibilities:
- Delivering 1st and 2nd line support to customers
- Working with NAV/D365 Business Central
- Ticketing system/Help desk environment
- Communicating with project team
- Finding best possible solutions
- Supporting projects
Experience:
- Must have experience with NAV and D365 Business Central
- Experience working for a Microsoft Partner
- Experience delivering 1st and 2nd line support
This is a remote role. Applications are welcome from professionals with Dynamics NAV/Dynamics 365 Business Central experience.
How to Apply: Please apply asap with your CV to be considered for this position. You can also get in touch with me on 0191 406 6111.
Support Consultant employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Consultant
✨Tip Number 1
Familiarise yourself with the latest updates and features of Dynamics NAV and D365 Business Central. Being knowledgeable about recent changes can help you stand out during discussions with potential employers.
✨Tip Number 2
Network with professionals in the Microsoft Dynamics community. Attend webinars, join forums, or participate in local meetups to connect with others in the field and learn about job opportunities.
✨Tip Number 3
Prepare for technical interviews by practising common support scenarios related to NAV and D365. This will help you demonstrate your problem-solving skills and experience effectively.
✨Tip Number 4
Showcase your experience with ticketing systems and help desk environments. Be ready to discuss specific examples of how you've successfully resolved issues in previous roles.
We think you need these skills to ace Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics NAV and D365 Business Central. Include specific examples of how you've delivered 1st and 2nd line support, as well as any relevant projects you've worked on.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're the perfect fit for the Support Consultant role. Mention your experience with Microsoft Partners and your problem-solving skills in a help desk environment.
Highlight Relevant Skills: In your application, emphasise your technical skills related to NAV and D365 Business Central. Also, mention your ability to communicate effectively with project teams and customers.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your CV as requested and consider reaching out via the provided contact details if you have any questions about the role.
How to prepare for a job interview at Pearson Carter
✨Showcase Your NAV/D365 Expertise
Make sure to highlight your experience with Dynamics NAV and D365 Business Central during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them.
✨Understand the Support Environment
Familiarise yourself with the ticketing system and help desk environment that the company uses. Being able to discuss how you would handle support tickets and prioritise tasks will demonstrate your readiness for the role.
✨Communicate Effectively
Since the role involves working closely with project teams and customers, practice clear and concise communication. Prepare examples of how you've successfully communicated technical information to non-technical stakeholders in the past.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and can also help you determine if it's the right fit for you.
