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For Companies At a Glance
- Tasks: Engage guests, deliver exceptional service, and support your team during busy shifts.
- Company: Join Nela London, a new restaurant in a billion-pound development focused on live-fire cooking.
- Benefits: Earn £15.00-£17.50 per hour plus tips, with training and growth opportunities.
- Why this job: Be part of an exciting new opening and work in a vibrant, supportive environment.
- Qualifications: 1+ years as a Waiter or Head Waiter in quality restaurants; strong communication skills required.
- Other info: Flexible hours including evenings and weekends; full UK work rights needed.
New Restaurant Opening | The Whiteley, Queensway (W2)
After the success of Nela Amsterdam, we are bringing our live-fire concept to London. Nela London will open in Bayswater, inside The Whiteley, a billion-pound development. The restaurant will have around 150 covers, private dining, and a striking bar area. The menu is centred on open-fire cooking, seasonal ingredients, and clean, elegant plates. Service is warm, attentive, and unpretentious, focused on guest connection and product knowledge.
We are now building our front-of-house team and looking for experienced Waiters and Head Waiters to join us from the start.
Your Role
- Bring energy, care, and focus to each service
- Guide and engage guests with confidence
- Deliver warm, professional hospitality
- Lead or support your section during busy shifts
- Help maintain high standards across food, drink, and service
- Work closely with kitchen and bar teams
- Stay calm, organised, and consistent
- Support and mentor junior team members (Head Waiters)
About You
- Experience in quality restaurants
- 1+ years as a Waiter or 1+ year as a Head Waiter in a reputable venue
- Flexible availability, including evenings and weekends
- Strong guest focus and clear communication
- Calm under pressure and a team player
- Confident, curious, and eager to learn
- Full UK work rights
What We Offer
- £15.00 - £17.50 per hour including tips, depending on experience
- Opportunities to grow with a new and ambitious team
- A positive, hands-on management style
- Training and development from day one
- A role in one of London’s most anticipated restaurant openings
Be Part of the Opening Team
Contact Detail:
Nela London Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Head Waiter
✨Tip Number 1
Familiarise yourself with Nela's unique live-fire cooking concept. Understanding the menu and the philosophy behind it will help you engage confidently with guests and demonstrate your passion for the restaurant's offerings.
✨Tip Number 2
Network with industry professionals who have experience in high-quality restaurants. Building connections can provide valuable insights into the role and may even lead to a recommendation when applying.
✨Tip Number 3
Prepare to showcase your ability to stay calm under pressure. During any interviews or informal meet-ups, share examples of how you've successfully managed busy shifts and maintained high service standards.
✨Tip Number 4
Demonstrate your eagerness to learn and grow within the team. Highlighting your willingness to support and mentor junior staff will show that you're not just looking for a job, but are committed to contributing to the restaurant's success.
We think you need these skills to ace Waiter/Head Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality restaurants, especially any roles as a Waiter or Head Waiter. Emphasise your skills in guest engagement and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the restaurant's concept. Mention your ability to deliver warm, professional service and how you can contribute to the team.
Highlight Relevant Experience: In your application, detail your previous roles, focusing on specific achievements and responsibilities that align with the job description. Include examples of how you've maintained high standards in service and worked under pressure.
Show Enthusiasm for the Role: Convey your excitement about being part of a new restaurant opening. Mention your eagerness to learn and grow within the team, and how you can bring energy and focus to each service.
How to prepare for a job interview at Nela London Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for guests, as this aligns with the warm and attentive service they are looking for.
✨Demonstrate Product Knowledge
Familiarise yourself with the menu concept, especially the open-fire cooking style and seasonal ingredients. Being able to discuss these topics confidently will show that you are genuinely interested in the role and can engage guests effectively.
✨Highlight Teamwork Skills
Since the role involves working closely with kitchen and bar teams, be prepared to share examples of how you've successfully collaborated with others in high-pressure situations. This will demonstrate your ability to stay calm and organised during busy shifts.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing a busy service. Practising your responses will help you convey your problem-solving skills and ability to maintain high standards under pressure.
