At a Glance
- Tasks: Schedule engineers for maintenance and handle customer communications.
- Company: Join a leading service and maintenance organisation in Wakefield.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a crucial team that keeps operations running smoothly and efficiently.
- Qualifications: Experience in scheduling or service environments is preferred; strong communication skills are essential.
- Other info: Ideal for those who thrive in fast-paced settings and love problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
Our client are a superb service and maintenance organisation based in Wakefield. We are exclusively supporting our client with their search to recruit a highly organised and proactive Scheduler to join the team.
As a Scheduler, you will play a crucial role in scheduling and organising engineers for planned and reactive maintenance. This is a busy and varied role that requires strong communication, attention to detail, and the ability to adapt quickly to changing priorities.
Key Responsibilities:- Schedule engineers for planned maintenance and reactive repairs.
- Act as the first point of contact for engineers, ensuring they have the correct job details and support.
- Handle inbound and high volume outbound calls, liaising with customers and engineers to coordinate jobs effectively.
- Raise purchase orders and manage spare parts logistics for scheduled jobs.
- Managing quotations and meeting deadlines.
- Maintain accurate and detailed job records via CRM systems.
- Ensure urgent job changes are communicated effectively to engineers and customers.
- Work closely with the Scheduling Manager to support team improvements and process efficiencies.
- Prior experience in scheduling engineers, planning maintenance, or working in a service environment.
- Able to prioritise and manage multiple tasks in a fast-paced setting.
- Confident on the phone and proactive in dealing with engineers and customers.
- Solutions focussed with a can do attitude.
- Willingness to learn and develop technical knowledge.
- Demonstrated problem solving skills.
- A background in Facilities Management would be advantageous.
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Planner
✨Tip Number 1
Familiarise yourself with the specific scheduling software and CRM systems commonly used in maintenance planning. This knowledge will not only boost your confidence during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling high volumes of calls, being articulate and clear will help you stand out as a candidate who can effectively liaise with both engineers and customers.
✨Tip Number 3
Showcase your ability to adapt to changing priorities by preparing examples from your past experiences. Highlight situations where you successfully managed multiple tasks or resolved urgent issues, as this aligns perfectly with the job requirements.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their operations and culture will allow you to tailor your conversations and show genuine interest, making you a more appealing candidate for the Maintenance Planner position.
We think you need these skills to ace Maintenance Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling, maintenance planning, or service environments. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and problem-solving skills. Mention your experience with CRM systems and how you can contribute to the team's efficiency and improvements.
Highlight Communication Skills: Since the role requires strong communication, emphasise your experience in handling inbound and outbound calls. Provide examples of how you've effectively liaised with engineers and customers in previous roles.
Show Willingness to Learn: In your application, express your eagerness to learn and develop technical knowledge. This will demonstrate your commitment to growth and adaptability in a fast-paced environment.
How to prepare for a job interview at Lucy Walker Recruitment
✨Showcase Your Organisational Skills
As a Maintenance Planner, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated multiple tasks. This will demonstrate your ability to handle the busy nature of the role.
✨Communicate Clearly and Confidently
Since the role involves liaising with engineers and customers, practice clear and confident communication. During the interview, be prepared to discuss how you handle high-volume calls and ensure that everyone has the correct job details.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare to discuss specific challenges you've faced in scheduling or maintenance planning and how you resolved them. This will highlight your solutions-focused mindset.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate job records via CRM systems is part of the job, it’s beneficial to mention any experience you have with such systems. If you don’t have direct experience, express your willingness to learn and adapt quickly.