Police Community Support Officer - PCSO
Police Community Support Officer - PCSO

Police Community Support Officer - PCSO

Liverpool Full-Time 26106 - 32472 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with the community, provide support, and assist police officers in various duties.
  • Company: Join Merseyside Police, a top-performing urban force dedicated to community safety and engagement.
  • Benefits: Enjoy 33 days holiday, a local government pension, and exclusive discounts.
  • Why this job: Make a real difference in your community while building relationships and gaining valuable experience.
  • Qualifications: No specific qualifications required; just a passion for community service and teamwork.
  • Other info: Recruitment starts for roles beginning in October 2025 and February 2026.

The predicted salary is between 26106 - 32472 £ per year.

Police Constable Support Officers (PCSOs) are salaried, non-warranted police staff who complement the work of Police Officers. A consistent number of PCSOs go on to pursue careers as Police officers within Merseyside Police Force, handling more serious, complex, and enforcement-heavy tasks. However, those who prefer to remain as a PCSO for the long-term particularly enjoy providing visibility in the community, community outreach, and tackling minor issues, focusing on public safety, support, and engagement.

PCSOs also enjoy the stability of working primarily in one location, building intricate knowledge of local communities, and understanding the dynamics and specific needs of the areas they serve. This rewarding career offers an opportunity to play a pivotal role in Merseyside Police, joining a unique profession where you can really make a visible difference in your community.

If you think that you have the personal attributes to build solid relations with our officers and communities, please read our PCSO information on our website to learn about the training programme, and hear from current PCSOs about their experience.

Salary: £26,106 to £28,653 plus 13.33% equalisation allowance after training (per annum). Equating to £29,585 - £32,472 per annum - inclusive of equalisation allowance.

Holidays: 33 days holiday increasing with service to 38 days.

Benefits: Local Government Pension Scheme, in-depth training at our Mather Avenue Training Centre, Continuous Professional Development, Police Blue Light Card Discounts and perks, access to staff networks.

Your daily routine will be quite varied, combining public service, problem-solving, and teamwork:

  • Community Engagement: Patrolling assigned areas to establish a visible presence and deter crime. Interacting with residents, addressing their concerns, and gathering feedback on local issues. Attending community meetings, schools, and events to educate and foster relationships.
  • Crime Prevention and Support: Providing crime prevention advice, such as home security tips, to residents and businesses. Offering assistance and emotional support to victims of crime. Mediating in cases of anti-social behaviour to prevent situations from escalating.
  • Operational Assistance: Supporting police officers at crime scenes by maintaining order and protecting evidence. Conducting house-to-house inquiries as part of ongoing investigations. Assisting during public events by managing crowds, providing directions, or ensuring public safety.
  • Legal and Administrative Duties: Preparing reports and maintaining accurate records of incidents.

About Merseyside Police: Merseyside Police is a dynamic, challenging, and rewarding place to work. We take pride in everything we do. The best performing urban Force as graded by HMICFRS to date, our strategy is to put the communities of Merseyside first. We focus on ending Violence Against Women and Girls, tackling Serious Organised Crime and County Lines, strengthening our approach to Diversity and Inclusion, and building trust through Community Engagement.

We are a friendly employer who invests in staff wellbeing. Our rewards include family-friendly policies, a local government pension scheme, discount schemes, and inclusivity networks.

Our commitment to Diversity, Equality, and Inclusion: We aim for a workforce that reflects our communities. Our dedicated Inclusion team encourages diverse candidates to build their careers with us and provides support throughout the application process. For more information, visit their webpage on our site.

Our Recruitment Process: To apply for the PCSO role, meet the minimum criteria outlined on our PCSO information page under Eligibility Criteria. Details of the recruitment stages are available there. We are recruiting PCSOs to start in October 2025 and February 2026. After applying, you will be invited to complete the National Sift via the College of Policing. Monitor your email and complete promptly, as interviews will be conducted regularly, with pre-employment checks including medical, vetting, and biometrics conducted soon after.

Please provide 5 years of employment/education history, explaining any gaps, in your application. This information will be used to obtain references upon conditional offer, with your permission.

If you think this is the role for you, click apply to be redirected to our website for the full application process and contact information for questions.

Police Community Support Officer - PCSO employer: Merseyside Police

Merseyside Police is an exceptional employer, offering a rewarding career as a Police Community Support Officer (PCSO) where you can make a tangible difference in your community. With a strong focus on employee wellbeing, professional development, and inclusivity, we provide extensive training, generous holiday allowances, and a supportive work culture that values diversity. Join us to enjoy the stability of working in one location while building meaningful relationships within the community and contributing to public safety.
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Contact Detail:

Merseyside Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Police Community Support Officer - PCSO

✨Tip Number 1

Familiarise yourself with the local community and its specific needs. Understanding the dynamics of the area you’ll be serving in will not only help you during interviews but also demonstrate your commitment to community engagement.

✨Tip Number 2

Engage with current PCSOs or attend community meetings to gain insights into their daily responsibilities and challenges. This will provide you with valuable information to discuss during your interview and show your proactive approach.

✨Tip Number 3

Highlight any previous experience in community service or roles that required problem-solving and teamwork. These skills are crucial for a PCSO, and showcasing them can set you apart from other candidates.

✨Tip Number 4

Prepare for the National Sift by reviewing the competencies required for the role. Familiarise yourself with the College of Policing's assessment criteria to ensure you perform well in this initial stage of the recruitment process.

We think you need these skills to ace Police Community Support Officer - PCSO

Community Engagement
Conflict Resolution
Problem-Solving Skills
Communication Skills
Interpersonal Skills
Report Writing
Public Safety Awareness
Teamwork
Empathy
Active Listening
Time Management
Adaptability
Knowledge of Local Issues
Patrolling and Observation Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Police Community Support Officer role. Understand the responsibilities, required skills, and the impact of the position within the community.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the PCSO role. Emphasise any community engagement, problem-solving, or teamwork experiences that demonstrate your suitability for the position.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for community service and public safety. Mention specific examples of how you have engaged with communities or resolved conflicts, and express your enthusiasm for joining Merseyside Police.

Prepare for the National Sift: Once you submit your application, be ready to complete the National Sift. Familiarise yourself with the types of questions that may be asked and ensure you can articulate your experiences and motivations clearly.

How to prepare for a job interview at Merseyside Police

✨Understand the Role

Make sure you have a solid grasp of what a Police Community Support Officer does. Familiarise yourself with their responsibilities, such as community engagement and crime prevention, so you can discuss how your skills align with these tasks.

✨Showcase Your Community Engagement Skills

Highlight any previous experience you have in community work or public service. Be prepared to share examples of how you've built relationships within a community and tackled local issues, as this is crucial for a PCSO role.

✨Demonstrate Problem-Solving Abilities

Think of specific instances where you've successfully resolved conflicts or addressed concerns. The interviewers will be looking for your ability to mediate and support individuals in challenging situations, so come ready with relevant examples.

✨Emphasise Your Commitment to Diversity and Inclusion

Merseyside Police values a diverse workforce. Be prepared to discuss how you can contribute to creating an inclusive environment and how your background or experiences can help you connect with various community members.

Police Community Support Officer - PCSO
Merseyside Police
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  • Police Community Support Officer - PCSO

    Liverpool
    Full-Time
    26106 - 32472 £ / year (est.)

    Application deadline: 2027-07-01

  • M

    Merseyside Police

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