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For Companies At a Glance
- Tasks: Join our team to set up and repair tech devices for customers.
- Company: AFP Technology is a friendly, growing managed services provider based in Leeds.
- Benefits: Enjoy 20 days leave, a high-spec laptop, and unlimited training opportunities.
- Why this job: Be part of a supportive culture that values honesty and customer care.
- Qualifications: No experience needed, just a passion for tech and some PC building skills.
- Other info: Flexible work options available; we prioritise your well-being and growth.
Our rapidly expanding managed services provider based in Leeds is looking to grow our technical team. The ideal candidate will be a tech enthusiast with an interest in computer hardware and ideally experience building and repairing PCs.
Responsibilities
- Oversee the setup of new devices (desktops & laptops) for customers.
- Diagnose and repair devices that have come in.
- Reinstall the Windows OS / drivers / software using custom images via Windows Deployment Services.
- Utilise Office 365 and Windows Autopilot to automatically configure AzureAD joined devices.
- Make use of Microsoft Intune to deploy policies and automate configuration.
- Assist the Projects Manager with cloud migrations, cyber security audits, VoIP systems, Wi-Fi, broadband and firewall installations.
- Visit client’s sites as and when required.
Qualifications
- Driving license & access to a vehicle (preferable but not required).
- Good written and verbal communication skills.
Technologies and skills you will learn from this role
- Networking - TCP/IP, DHCP, DNS, VPN, VLAN, Firewalls, routers, broadband, leased lines.
- Windows Server 2016-2025, AD, Group policy, NTFS, Shared folders.
- Backup & DR - Acronis, Veeam.
- RMM - Atera.
- PSA - Halo.
- Virtualisation - HyperV, VMware ESXi.
- VoIP - 3CX.
Salary is the going apprenticeship rate depending on your age. 20 days annual leave + 8 bank holidays + 1 additional day for every year worked (up to a max of 5). Christmas week off every year (not deducted from your leave). High spec company laptop. Corporate events / nights out. Bright HR portal with access to hundreds of discounts/offers. Employee assistance and wellbeing programme. Unlimited professional certifications & training.
Desired Experience
This is a junior entry level role so no professional experience is required. You will be a tech enthusiast with an interest in computer hardware and ideally experience building and repairing PCs.
About Us
We like to think we do a good job looking after our customers’ needs and supporting their businesses. There are many IT providers in the market who are providing poor service, so we are proud to be one of the good ones. We are looking for a strong addition to the team who can help us to grow whilst we continue to maintain this level of care.
Having started up in November 2019 during the height of the pandemic when many businesses were struggling, we buckled down, worked hard and just got on with it. We learned how to grow during a difficult time when just getting an appointment to see someone was hard enough. Now, we are thriving, with a team of 9.
We are very friendly and open team, honesty and fairness is at the heart of everything we do. Unlike many IT providers, we are not just trying to empty the pockets of our customers. Our approach is to keep our customers happy, all of the time, not just when they first sign-up. Over 5 years we have only lost 3 clients which we believe is testament to our service level.
We want our team to stay with us for the long-term too, so we try to be flexible as an employer. This role is office-based, however, everything we do, all of the systems we use, are all 100% cloud-based. We have been careful since day one to ensure this so that our team can work from anywhere, anytime. Should you need to work from home some days, whether it’s a doctors appointment or your child’s school sports day, just give us a heads up.
Our company is part of a group, within our premises there is also a managed print provider, a software firm and a document management provider. Across the group there are around 50 staff. We all share communal areas and enjoy a good chin-wag. We also have group-wide social events throughout the year.
Technical Projects Apprentice employer: AFP Technology
Contact Detail:
AFP Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Projects Apprentice
✨Tip Number 1
Show your passion for technology! When you reach out to the hiring team or during any interviews, share your personal projects or experiences with building and repairing PCs. This will demonstrate your enthusiasm and hands-on experience.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Deployment Services and Microsoft Intune. Being able to discuss these tools confidently can set you apart from other candidates.
✨Tip Number 3
Network with current employees or others in the industry. Use platforms like LinkedIn to connect with people at AFP Technology. A referral or insider knowledge can significantly boost your chances of landing an interview.
✨Tip Number 4
Prepare thoughtful questions about the company culture and the role itself. This shows that you're genuinely interested in being part of their team and helps you assess if it's the right fit for you.
We think you need these skills to ace Technical Projects Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience with computer hardware, building and repairing PCs. Include any technical skills that align with the job description, such as familiarity with Windows OS, Office 365, or cloud technologies.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for technology and your eagerness to learn. Mention specific responsibilities from the job description that excite you, like assisting with cloud migrations or working with cyber security audits.
Showcase Communication Skills: Since good written and verbal communication skills are essential for this role, consider including examples in your application that demonstrate your ability to communicate effectively, whether through previous work, school projects, or personal experiences.
Highlight Your Passion: As this is a junior entry-level role, it's important to convey your passion for technology. Share any personal projects, hobbies, or experiences that showcase your interest in IT and your commitment to developing your skills further.
How to prepare for a job interview at AFP Technology
✨Show Your Tech Enthusiasm
Make sure to express your passion for technology during the interview. Share any personal projects or experiences you've had with building or repairing PCs, as this will demonstrate your genuine interest in the role.
✨Familiarise Yourself with Key Technologies
Before the interview, brush up on the technologies mentioned in the job description, such as Windows OS, Office 365, and Microsoft Intune. Being able to discuss these tools confidently will show that you're prepared and eager to learn.
✨Prepare Questions About the Role
Think of insightful questions to ask about the responsibilities and expectations of the Technical Projects Apprentice position. This not only shows your interest but also helps you understand how you can contribute to the team.
✨Demonstrate Good Communication Skills
Since good written and verbal communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that anyone can understand, as this is crucial when dealing with clients.
