Maximus UK | Behavioural Insights Lead
Maximus UK | Behavioural Insights Lead

Maximus UK | Behavioural Insights Lead

Full-Time 36000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage behavioural insights projects that make a real difference in people's lives.
  • Company: Maximus is a global leader in health and employment services, impacting millions annually.
  • Benefits: Enjoy a competitive salary, 25 days holiday, healthcare cash plan, and retail discounts.
  • Why this job: Join a passionate team dedicated to meaningful work and community engagement.
  • Qualifications: Degree in Behavioural/Social Science or equivalent experience; strong project management skills required.
  • Other info: Maximus values diversity and offers guaranteed interviews for applicants with disabilities.

The predicted salary is between 36000 - 48000 £ per year.

Be part of something great!

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Benefits:

  • £42,000 – £47,000 per annum
  • 25 days holidays + bank holidays
  • 9% combined pension contribution
  • Healthcare cashplan
  • Retail discounts

About the role:

We have an exciting 12 month Fixed Term Contract full time opportunity for you to become our Behavioural Insights Lead

The Behavioural Insights Lead manages and supports the timely and effective delivery of behavioural insights/Test and Learns and Pilot projects (both contracted and consultancy) for customers – through the management of the project teams in the relevant geographies or expertise.

You will support the engagement of local stakeholders/communities, and/or the co-design of insights projects with customers and ensure that insights capture is of a high quality and valued by all stakeholders. You will also support bids where behavioural insights is stipulated.

Key Responsibilities:

  • Responsible for quality, oversight and timely delivery of behavioural insights-led/ Test and Learn and Pilot projects for commissioners including reports
  • Guiding and supervising insight project teams and operational teams delivering test and learns and pilot projects
  • Writing and developing insights project proposals
  • Working directly with Contract Managers, Service Leads and Commissioners of insights projects
  • Supporting thematic analysis and outcomes/proposals for insights reports
  • Internal stakeholder management, in particular for contract/account managers to provide insights into project updates
  • Supporting bid/tender activities, and defining the insight project benefits
  • To line manage as required the regional Behavioural Insights project officers
  • Responsible for the management and delivery of behavioural insights projects for customers ensuring delivery and meaningful completion
  • Providing subject matter expertise and guidance to individual projects or officers – including on project design
  • Providing regular updates to stakeholders (senior leadership, contract managers) on projects, using clear communication and presentations
  • Supporting/guiding/owning the creation of insights reports, and recommendation plans for public sector/health audiences
  • Supporting/facilitating network creation and community research design for behavioural insights projects, including participation in local engagement/focus groups or other insights gathering methods
  • Developing/enhancing training in behavioural insights
  • Working with Marketing reviews to advise on optimised approaches to Behavioural Change programs for user identification/activation.
  • Contribute towards the wider Maximus Behavioural Science Forum.
  • Support operational and governance teams in the implementation of recommendations from insights projects
  • Meet and liaise with customers to ensure co-design and solution for insights projects within budget
  • Ensure Maximus adds/provides unique value in our insights-led propositions

What we are looking for:

  • Degree in Behavioural and/or Social Science or equivalent experience
  • Experience of working with local health authorities and community organisations
  • Experience of working in systems and process development
  • Experience of qualitative and data collection, and methods for insights gathering
  • Experience in running co-production projects
  • Experience of creating community engagement strategies to understand local needs around health and wellbeing
  • Experience of test/learn approaches and/or continuous quality improvement
  • Experience of working in insights within the public health sphere
  • Experience of the health and wellbeing industry
  • Experience of statistical analysis
  • Excellent IT skills
  • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
  • Ability to work well under time pressures, displaying a pragmatic approach when needed
  • Copes well with change
  • Strong performance driven, organisational and analytical instincts built on experience of managing projects
  • Able to communicate effectively with all levels of business and stakeholders
  • Experience of working with marketing / graphics teams to produce insightful materials

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Maximus UK | Behavioural Insights Lead employer: Maximus UK

At Maximus UK, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the health and employment sectors. Our inclusive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development. With competitive benefits, including a generous pension contribution and healthcare cash plan, along with a commitment to diversity and inclusion, Maximus is the ideal place for passionate individuals looking to contribute to projects that truly matter.
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Contact Detail:

Maximus UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maximus UK | Behavioural Insights Lead

✨Tip Number 1

Familiarize yourself with the latest trends in behavioral insights and public health. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the behavioral science and public health sectors. Attend relevant events or webinars to connect with potential colleagues and gain insights into the industry.

✨Tip Number 3

Prepare to discuss your experience with co-production projects and community engagement strategies. Be ready to share specific examples of how you've successfully implemented these in past roles.

✨Tip Number 4

Showcase your analytical skills by being prepared to discuss how you've used data collection and statistical analysis in previous projects. Highlight any successful outcomes that resulted from your insights.

We think you need these skills to ace Maximus UK | Behavioural Insights Lead

Behavioural and Social Science Degree
Experience with Local Health Authorities
Community Engagement Strategies
Qualitative and Data Collection Methods
Test and Learn Approaches
Statistical Analysis
Project Management
Excellent IT Skills
Organisational Skills
Ability to Work Under Time Pressures
Strong Communication Skills
Experience in Public Health Insights
Co-production Project Experience
Marketing Collaboration
Analytical Skills
Stakeholder Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Behavioural Insights Lead position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience related to behavioural insights, community engagement, and project management. Use specific examples that demonstrate your ability to deliver insights-led projects successfully.

Showcase Your Skills: Make sure to highlight your skills in statistical analysis, qualitative data collection, and communication. These are crucial for the role, so provide concrete examples of how you've applied these skills in previous positions.

Tailor Your Application: Customize your cover letter to reflect your understanding of Maximus's mission and values. Explain why you are passionate about working in health and employment services and how your background aligns with their goals.

How to prepare for a job interview at Maximus UK

✨Understand the Role

Make sure you have a clear understanding of the Behavioural Insights Lead role and its responsibilities. Familiarize yourself with the key tasks such as managing project teams, engaging stakeholders, and delivering insights reports. This will help you articulate how your experience aligns with their needs.

✨Showcase Relevant Experience

Prepare to discuss your previous experience working with local health authorities and community organizations. Highlight specific projects where you utilized qualitative data collection methods or ran co-production projects, as these are crucial for the role.

✨Demonstrate Analytical Skills

Be ready to provide examples of how you've used statistical analysis in past roles. Discuss any insights you've gathered and how they influenced decision-making processes. This will showcase your ability to deliver meaningful insights that Maximus values.

✨Engage with Their Values

Maximus emphasizes diversity, equity, and inclusion. During the interview, express your commitment to these values and share any relevant experiences. This will demonstrate that you align with their organizational culture and mission.

Maximus UK | Behavioural Insights Lead
Maximus UK
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  • Maximus UK | Behavioural Insights Lead

    Full-Time
    36000 - 48000 £ / year (est.)

    Application deadline: 2027-01-21

  • M

    Maximus UK

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