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For Companies At a Glance
- Tasks: Engage customers, achieve sales targets, and provide exceptional service in a vibrant retail environment.
- Company: Join Pandora, the world's largest jewellery brand, known for its commitment to sustainability and self-expression.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and a unique jewellery uniform allowance.
- Why this job: Be part of a recognised 'Best Place to Work' and create memorable experiences for customers every day.
- Qualifications: Passionate team players with strong communication skills and a knack for sales are encouraged to apply.
- Other info: Flexible 16-hour contract with opportunities for career progression and a fun, supportive work culture.
City: Edinburgh
Country/Region: GB
Application Deadline: -
Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance and other excellent benefits!
Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life.
We are seeking a results-driven, target-focussed sales assistant to join the store team. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!
In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.
The role
Our sales assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.
You’ll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.
What to expect from the role
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
- Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
- Assisting with product deliveries; unloading and storing in the correct spaces in store
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges
The successful candidate
We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers:
- Our sales assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
- A natural ability to see the opportunity in achieving and over-achieving sales targets
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive hourly rate of pay
- Eligibility for the sales assistant bonus scheme
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Access to our employee 'wear box', where you can self-select jewellery to wear each time you’re working!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
- Parties, incentives and gifts throughout the year
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant. Edinburgh Fort Kinnaird. 16 hour contract
✨Tip Number 1
Familiarise yourself with Pandora's product range and brand values. Understanding the unique selling points of their jewellery will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with upselling and handling various customer personalities, which is crucial for a sales assistant role.
✨Tip Number 3
Research common sales techniques and strategies that are effective in retail environments. Being able to discuss these methods during your interview can showcase your proactive approach and readiness to meet sales targets.
✨Tip Number 4
Network with current or former employees of Pandora if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Sales Assistant. Edinburgh Fort Kinnaird. 16 hour contract
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pandora is looking for in a Sales Assistant. Highlight your customer service skills, ability to meet sales targets, and passion for jewellery in your application.
Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the responsibilities of the Sales Assistant role. Use keywords from the job description to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've successfully engaged customers or exceeded sales targets in previous positions.
Showcase Your Personality: Pandora values individuality, so let your personality shine through in your application. Share your personal connection to jewellery or any unique experiences that make you a great fit for their team.
How to prepare for a job interview at Pandora A/S
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share examples of how you've successfully engaged customers in the past and exceeded sales targets. This will demonstrate that you're not just looking for a job, but that you genuinely care about helping customers and driving sales.
✨Know the Brand Inside Out
Familiarise yourself with Pandora's products and brand values before the interview. Be prepared to discuss specific collections or pieces that resonate with you. This knowledge will show that you're invested in the brand and can effectively communicate its story to customers.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you've gone above and beyond for a customer. Highlight your ability to adapt your communication style to different personalities, as this is crucial for building rapport and loyalty.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. These may involve handling customer queries or making sales pitches. Practice these scenarios beforehand to showcase your selling skills and ability to think on your feet in a fast-paced environment.
