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- Tasks: Join us as a Mobile Services Officer, conducting patrols and responding to alarms across London.
- Company: Ward Security provides top-notch security solutions for UK businesses with a focus on people and community.
- Benefits: Enjoy perks like uniform, SIA licensing savings, cycle-to-work scheme, and 24/7 employee assistance.
- Why this job: Be part of a friendly team that values growth, inclusivity, and mental wellbeing in the workplace.
- Qualifications: Must have a full UK manual driving licence, Door Supervisor SIA licence, and excellent communication skills.
- Other info: Flexible night shifts from Wednesday to Sunday, with opportunities for career development through training.
Ward Security are looking for independent candidates who can think on their feet and thrive in a reactive environment to join us in our journey. As a Mobile Services Officer, you will be taking ownership of locking and unlocking our client's premises, being reactive when our National Operations Centre raise concerns about an alarm and attending sites to do patrols. You will need to have a full UK manual driving licence, Door Supervisor SIA licence and be physically fit as for most of the shift you will be visiting several sites and driving long routes.
Position: Mobile Services Officer
Pay rate: £14.00ph
Shift Pattern: Weds to Sunday nights 1830 to 0630
Location: Van based in Eltham. Patrols in London.
Job Responsibilities:
- Conduct regular patrols of assigned areas, properties, or routes to ensure safety and security.
- Respond to security breaches, alarms, or suspicious activities in a timely manner.
- Document and report all incidents, including security breaches, accidents, or unusual occurrences.
- Flexibility to respond to different locations as needed.
- Operate company vehicle in order to travel between sites.
- Handle conflicts or disputes calmly and effectively, de-escalating situations when necessary.
Must Have:
- Full UK manual driving licence.
- Door Supervisor SIA licence.
- Excellent customer service and communication skills.
- Quick thinking and problem-solving skills.
- A positive attitude to dealing with people and taking on challenges.
Why Work For Us?
Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Mobile Response Officer - (Eltham/London) employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Response Officer - (Eltham/London)
✨Tip Number 1
Familiarise yourself with the specific areas you will be patrolling in London. Knowing the routes and potential hotspots can help you respond more effectively to incidents and demonstrate your proactive approach during interviews.
✨Tip Number 2
Brush up on your conflict resolution skills. Since you'll need to handle disputes calmly, consider role-playing scenarios with friends or family to practice your de-escalation techniques before the interview.
✨Tip Number 3
Highlight any previous experience in security or customer service roles during your discussions. Sharing specific examples of how you've successfully managed challenging situations can set you apart from other candidates.
✨Tip Number 4
Make sure to emphasise your physical fitness and readiness for the demands of the job. You might want to mention any relevant activities or training that showcase your ability to stay active and alert throughout long shifts.
We think you need these skills to ace Mobile Response Officer - (Eltham/London)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Mobile Services Officer. Highlight key skills such as quick thinking, problem-solving, and excellent communication that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise your customer service abilities, any previous security roles, and your qualifications like the Door Supervisor SIA licence.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have successfully handled similar responsibilities in the past, particularly in reactive environments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which is crucial in the security industry.
How to prepare for a job interview at Ward Security
✨Show Your Problem-Solving Skills
As a Mobile Response Officer, quick thinking is crucial. Prepare examples of past situations where you had to think on your feet and resolve issues effectively. This will demonstrate your ability to handle the reactive nature of the role.
✨Highlight Your Customer Service Experience
Excellent communication skills are essential for this position. Be ready to discuss your previous customer service roles and how you managed interactions with clients or the public, especially in challenging situations.
✨Demonstrate Physical Fitness
Since the job requires physical activity, be prepared to talk about your fitness routine or any relevant experiences that showcase your ability to handle the physical demands of the role, such as patrolling multiple sites.
✨Familiarise Yourself with the Company
Research Ward Security and understand their values and services. Being knowledgeable about the company will show your genuine interest in the role and help you align your answers with their mission during the interview.
