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- Tasks: Assist customers with sales of building materials via phone, email, and in-person.
- Company: Join a family-run builders' merchant with 100 years of experience in the UK construction industry.
- Benefits: Receive training from Solihull College and gain valuable customer service skills.
- Why this job: Be part of a supportive team culture while developing your sales and communication skills.
- Qualifications: Strong communication, IT, and customer care skills are essential; no prior experience required.
- Other info: This is an apprenticeship role with opportunities for further training and development.
Assist customers in person, over the phone and via email.
Selling building materials profitably to trade and retail.
Acquire quotes, following them up and achieving orders.
Ensure the highest standards of service to the customer, using strong communication and interpersonal skills to effectively interact with customers.
Use company computer systems to organise transactions.
Develop effective and efficient telephone sales techniques.
Collaborate with team members to ensure efficient resolution of customer issues.
Participate in training sessions to enhance customer service skills and knowledge of our services.
Adhere to company policies and standards regarding Health and Safety, customer confidentiality, data protection and ethical conduct.
Skills Required:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
- Personable
- Engaging
Contact Detail:
Getting In Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Negotiator Apprentice
✨Tip Number 1
Familiarise yourself with the building materials industry. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of customer interaction, try role-playing scenarios with friends or family to enhance your ability to handle various customer queries.
✨Tip Number 3
Research E H Smith and their company culture. Knowing their values and how they operate will allow you to tailor your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 4
Network with current employees or apprentices at E H Smith. Engaging with them can provide valuable insights into the role and the company, which can help you stand out during the application process.
We think you need these skills to ace Trainee Sales Negotiator Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trainee Sales Negotiator Apprentice position. Understand the key responsibilities and required skills, such as communication and customer care skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service experience or sales-related roles, even if they were informal.
Craft a Compelling Cover Note: Write a cover note that showcases your enthusiasm for the role and the company. Mention why you want to work for E H Smith and how your skills can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover note for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Getting In Limited
✨Research the Company
Before your interview, take some time to learn about E H Smith and their values. Understanding their history and commitment to customer service will help you align your answers with their expectations.
✨Showcase Your Communication Skills
As a Trainee Sales Negotiator, strong communication is key. Prepare examples of how you've effectively interacted with customers in the past, whether in person or over the phone, to demonstrate your interpersonal skills.
✨Prepare for Role-Play Scenarios
You might be asked to engage in role-play during the interview to assess your sales techniques. Practice handling customer inquiries and objections confidently, showcasing your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about training opportunities or how the team collaborates to resolve customer issues, which reflects your eagerness to learn and contribute.
