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- Tasks: Manage and optimise websites and CRM systems while collaborating with a creative IT team.
- Company: CMA is a vibrant marketing agency known for innovative campaigns and a supportive work culture.
- Benefits: Enjoy a full-time role with opportunities for skill development and collaboration in a dynamic environment.
- Why this job: Join a close-knit team, enhance your tech skills, and contribute to exciting projects with real impact.
- Qualifications: Open to all experience levels; passion for web technologies and system administration is key.
- Other info: Email your CV and a brief note to apply; we value creativity and fresh ideas!
The predicted salary is between 28800 - 43200 £ per year.
CMA is a dynamic and fast-growing marketing agency that specialises in marketing, design, systems administration and support. We are seeking a talented and driven CRM & Systems Administrator to join our IT team.
This role offers an exciting chance to level up your professional skills while being part of our close-knit, innovative CMA family. As a CRM & Systems Administrator, you will be responsible for assisting in the management, maintenance and optimisation of our organisation’s websites and Customer Relationship Management (CRM) systems. You will work closely with the IT team to ensure the smooth operation and functionality of these critical business tools. This role presents an excellent opportunity for individuals passionate about web technologies, system administration, and providing top-notch support to internal stakeholders.
Responsibilities include:- Website administration: Support the day-to-day management and maintenance of the organisation’s websites, including content updates, bug fixes and troubleshooting. Collaborate with marketing and design teams to ensure the website is up-to-date, visually appealing, and user-friendly. Assist in implementing SEO best practices to improve organic search visibility and drive website traffic. Monitor website performance, security and availability, promptly addressing any issues that arise.
- CRM system administration: Assist in the configuration, customisation and administration of the CRM system, ensuring it aligns with business requirements and processes. Support user access management, permissions and data integrity within the CRM system. Collaborate with cross-functional teams to identify and implement system enhancements, integrations, and automation to optimise CRM functionality. Provide user training and support to ensure efficient and effective utilisation of the CRM system. Respond to and resolve website and CRM-related support tickets in a timely manner. Troubleshoot and resolve user issues, system errors, and data inconsistencies. Collaborate with the IT and development teams to identify and implement system enhancements and upgrades. Proactively monitor system performance, diagnose problems, and implement appropriate resolutions.
CMA is a brand, content and digital agency that works with ambitious clients across the UK and beyond. Our team is a mix of strategists, writers, designers, developers and marketers who care deeply about doing the job properly. We’re straight-talking, ideas-led and relentlessly delivery-focused.
To apply, email your CV and a short note about why you’re a good fit to careers@cmagency.co.uk.
CRM & Systems Administrator employer: Content Marketing Agency Limited
Contact Detail:
Content Marketing Agency Limited Recruiting Team
careers@cmagency.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Systems Administrator
✨Tip Number 1
Familiarise yourself with popular CRM systems and website management tools. Understanding platforms like Salesforce, HubSpot, or WordPress can give you a significant edge in the interview process.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved technical issues in the past. This will demonstrate your ability to troubleshoot effectively, which is crucial for this role.
✨Tip Number 3
Network with current employees or professionals in the industry. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, helping you tailor your approach.
✨Tip Number 4
Stay updated on the latest trends in web technologies and CRM best practices. Being knowledgeable about SEO, user experience, and system integrations will show your commitment to continuous learning and improvement.
We think you need these skills to ace CRM & Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM systems and website administration. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Note: Write a short note explaining why you're a great fit for the CRM & Systems Administrator position. Mention specific skills or experiences that align with the responsibilities outlined in the job description.
Showcase Your Technical Skills: If you have experience with specific CRM systems or web technologies, be sure to mention them. Highlight any relevant certifications or training that could set you apart from other candidates.
Proofread Your Application: Before sending your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role involving system administration.
How to prepare for a job interview at Content Marketing Agency Limited
✨Know Your CRM Systems
Familiarise yourself with popular CRM systems like Salesforce, HubSpot, or Zoho. Be prepared to discuss your experience with these tools and how you've used them to improve processes or support users in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, especially related to website management or CRM systems. Highlight your troubleshooting process and how you ensured minimal disruption to users.
✨Understand SEO Basics
Since the role involves website administration, brush up on SEO best practices. Be ready to discuss how you've implemented these strategies in previous positions to enhance website visibility and performance.
✨Emphasise Team Collaboration
CMA values teamwork, so be sure to share experiences where you've successfully collaborated with cross-functional teams. Discuss how you communicated effectively with marketing, design, and IT teams to achieve common goals.
