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For Companies At a Glance
- Tasks: Join a dynamic team to drive Salesforce solutions and enhance customer engagement.
- Company: Work with a leading UK bank on exciting digital transformation projects.
- Benefits: Enjoy flexible remote work and a competitive day rate.
- Why this job: Be part of innovative CRM initiatives that make a real impact in banking.
- Qualifications: 4+ years as a Business Analyst, with 2+ years in Salesforce; Agile experience preferred.
- Other info: Initial 6-month contract with potential for extension; candidates from anywhere in Europe welcome.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote (Candidates based anywhere in Europe welcome)
Industry: Banking & Financial Services
Day Rate: Negotiable
Contract Type: Initial 6 months (with potential extension)
Overview:
Glocomms is working with a leading UK bank undergoing a major digital transformation, seeking an experienced Salesforce Business Analyst to support the delivery of key CRM initiatives. This is a fantastic opportunity to join a dynamic, cross-functional team driving innovation across customer engagement platforms.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and validate business requirements for Salesforce solutions.
- Translate business needs into functional specifications and user stories.
- Support the design and delivery of scalable Salesforce solutions aligned with business goals.
- Facilitate workshops, stakeholder interviews, and process mapping sessions.
- Work closely with Salesforce developers, architects, and QA teams to ensure successful implementation.
- Assist in UAT planning, execution, and defect resolution.
- Maintain clear documentation and contribute to continuous improvement of BA practices.
Required Skills & Experience:
- 4+ years of experience as a Business Analyst, with at least 2 years focused on Salesforce projects.
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and CRM best practices.
- Proven experience working in Agile environments (Scrum/Kanban).
- Excellent stakeholder management and communication skills.
- Ability to work independently and remotely across time zones.
Preferred Experience:
- Experience in the banking or financial services sector.
- Familiarity with Salesforce integrations and third-party tools.
- Salesforce certifications (e.g., Salesforce Administrator, Business Analyst) are a plus.
Work Schedule:
Flexible working hours with occasional alignment to UK business hours for key meetings.
Salesforce Business Analyst employer: Glocomms
Contact Detail:
Glocomms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst
✨Tip Number 1
Network with professionals in the banking and financial services sector, especially those who have experience with Salesforce. Attend industry meetups or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the latest Salesforce features and updates, particularly those related to Sales Cloud and Service Cloud. This knowledge will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare for potential interviews by practising how to articulate your experience with Agile methodologies. Be ready to discuss specific projects where you successfully collaborated with stakeholders and delivered Salesforce solutions.
✨Tip Number 4
Showcase your problem-solving skills by thinking of examples where you've resolved issues during UAT or improved BA practices. Highlighting these experiences can set you apart from other candidates.
We think you need these skills to ace Salesforce Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Analyst, particularly focusing on your Salesforce projects. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the banking and financial services sector. Mention specific examples of how you've successfully collaborated with stakeholders and delivered Salesforce solutions.
Highlight Relevant Skills: In your application, emphasise your experience with Agile methodologies and your ability to work independently. Include any Salesforce certifications you hold, as these will strengthen your application.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively managed stakeholders and facilitated workshops or meetings in previous positions.
How to prepare for a job interview at Glocomms
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially the Sales Cloud and Service Cloud. Be prepared to discuss specific projects where you successfully implemented Salesforce solutions and how they aligned with business goals.
✨Demonstrate Agile Experience
Since the role requires working in Agile environments, be ready to share examples of how you've contributed to Scrum or Kanban teams. Discuss your role in facilitating workshops or stakeholder interviews and how you adapted to changing requirements.
✨Prepare for Stakeholder Management Questions
Expect questions about your approach to stakeholder management. Prepare examples that showcase your communication skills and how you've effectively gathered and validated business requirements from various stakeholders.
✨Emphasise Remote Work Skills
As this position is remote, it's important to demonstrate your ability to work independently across time zones. Share experiences that illustrate your self-motivation, time management, and how you maintain clear communication with team members.
