CareerCenter Consultant - Hinckley - Agency Promotional Only

Department of Labor Job Class Code: 0723 Grade: 20/Professional & Technical Salary: $20.68-$28.88/Hour Location: Hinckley Opening Date: May 30, 2025 Closing Date: June 13, 2025 Do you have a passion for helping people, enjoy working one-on-one with individuals, and are customer service-focused? If so, this may be the opportunity for you! CareerCenter Consultants provide employment services to individuals and employers/businesses. Responsibilities include interviewing, assessing needs, guiding customers in career, education, and training decisions, determining eligibility, referring customers to programs and services, managing caseloads, and facilitating workshops. Work may also include providing business services to Maine employers, including recruitment and training assistance. Primary responsibilities include: Conduct interviews, vocational assessments, and provide career guidance; coordinate support services, refer customers to programs or services, and make referrals to job openings. Conduct outreach efforts, including off-site hours at locations where job seekers may spend time. Develop and conduct workshops. Participate in informational sessions, job fairs, and trade shows. Visit and consult with businesses to provide services like labor market information, safety and wage resources, recruitment strategies, and training referrals. Assist customers at CareerCenter Information Centers with job-seeking needs, including access to equipment and resources. Minimum qualifications: Any combination of education and/or work experience demonstrating competency in: · Interpersonal Skills: Demonstrates understanding, friendliness, courtesy, tact, empathy, concern, and politeness; develops effective relationships; works well with diverse backgrounds and individuals with different situations. · Customer/Quality Skills: Anticipates and meets customer needs; provides high-quality service and products. · Accountability Skills: Holds self accountable for quality, timely, and cost-effective results; sets objectives and priorities; complies with laws, rules, and policies. · Planning/Organization Skills: Organizes work, sets priorities, and adjusts plans as needed; monitors progress and evaluates outcomes. Preference will be given to: Experience providing information and guidance. Excellent communication and customer service skills. Familiarity with workforce development resources. Contact information: Questions should be directed to Susan.A.LeClair@maine.gov Application instructions: Apply online by selecting \”Apply for this opening\” and upload a cover letter, current resume, and transcripts or certifications. Ensure your resume includes month and year for each experience and details of duties. For paper applications, download here https://www.maine.gov/bhr/state-jobs/application-process or contact 207-623-6700. Submit applications before the closing date to the Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330, or fax to 207-287-2018, including the job title. Benefits of working for the State of Maine: Work-Life Fit: 13 paid holidays, 12 sick days, 3+ weeks vacation; vacation accrual increases with years of service; personal leave for overtime-exempt employees. Health Insurance: The state pays 85%-95% of employee-only premiums ($11,196.96 – $12,514.32 annually). Dental Insurance: The state pays 100% of employee-only premiums ($387.92 annually). Retirement Plan: The state contributes 13.29% (MSEA) or 18.09% (Confidential) of salary to MainePERS. State employees enjoy a comprehensive benefits package and wellness programs. Benefits may vary by collective bargaining agreements and are prorated for less than full-time employment. We aim to create a workplace for learning, growth, and skill refinement. We value diverse backgrounds and experiences. As an Equal Opportunity employer, Maine State Government promotes respect and inclusivity for all applicants, regardless of background or identity. If you require accommodations, they are available upon request. Thinking about applying? We encourage applicants from all communities to apply, even if you do not meet every qualification. Share how your experience and passion make you a good fit. #J-18808-Ljbffr