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For Companies At a Glance
- Tasks: Lead teams to deliver bespoke web and mobile solutions for diverse clients.
- Company: Join Cold Banana, an award-winning .NET development house with a vibrant team.
- Benefits: Enjoy competitive salary, 28 days holiday, profit bonus, and a relaxed office vibe.
- Why this job: Be part of a dynamic culture that values creativity, problem-solving, and client satisfaction.
- Qualifications: 3+ years in project management with strong client relationship skills required.
- Other info: Opportunity for personal development and long-term career progression.
The predicted salary is between 36000 - 60000 £ per year.
About Cold Banana
Cold Banana is an award-winning .NET development house focused on developing leading-edge digital & technology-based solutions for our clients. We’re a company of vibrant and energetic digital experts who work with national and international brands and a strong partner network to deliver best-in-class digital platforms, apps, web and technical solutions. We’re proud to help and empower businesses to achieve their goals within the digital arena.
Cold Banana is seeking an experienced Project Manager who can lead teams to deliver web-orientated and bespoke technical solutions for our clients, ranging widely in sector and market position. In this role, the Project Manager will manage client relationships to deliver enterprise solutions composed of, among other, responsive websites, web applications, mobile applications. This role will be based in our Bournemouth office.
Our Project Managers are enthusiastic problem solvers who thrive on being engaged in all levels of a project. To be successful, Project Managers must be able to guide both the client and the internal team to ensure both the tone of the engagement and delivery are on track. They must think quickly under pressure, motivate their teams, and own the timely and accurate delivery of projects. The ability to read between the lines, anticipate issues, and communicate consistently and accurately across various project channels are key requirements.
Responsibilities
- Manage both small & enterprise projects throughout all phases of the delivery lifecycle (initiation, scoping, execution, release, maintenance)
- Manage timelines, budgets, and overall project organisation to ensure requirements and project deliverables are clearly communicated, understood and executed upon
- Manage cross-functional project teams distributed over different geographic locations
- Effectively and efficiently plan and prioritise all deliverables and resources working across projects based on scope of work and project goals
- Create project plans that include the critical details to successfully deliver the project such as: risks, dependencies, accountable parties, business sign-off, among others
- Collaborate with the internal teams to ensure scope, budget, timeline, risks and issues are monitored and controlled throughout the project
- Work closely with the various teams to ensure our developers deliver products and features that meet the stakeholder and technical requirements
- Actively monitor project risks and scope to foresee/identify potential problems and proactively identify solutions, refinement opportunities and deliver improvements
- Facilitate weekly project meetings to ensure strong communication and alignment across the Cold Banana project team and leadership team
- Measure project and team performance using appropriate systems, tools and techniques. Leverage this data to create insights to improve the team's effectiveness and efficiency.
- Create and maintain comprehensive project documentation, charts, and dashboards
- Manage testing with the development teams and client during the User Acceptance Testing phase of the project development lifecycle.
- Work with and manage external partners and vendors to achieve the new product development goals of the organisation
- Manage project health - specifically the project allocated hours, budget and team performance
- Build and manage client partnerships that drive client satisfaction and retention. Acts as a client point-of-contact for all day-to-day project related issues
- Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
- Working with the account management team - proactively forecast clients' needs, and correctly set expectations.
- Track client feedback and integrate that input into improvements to our relationship and delivery process.
- Support the commercial initiatives: pre-sale, proposal, high level estimates; contracts; change orders; etc.
- Regularly present to business stakeholders, ensuring they are kept up to date, expectations are managed and key dependencies are addressed
Requirements
- 3+ years project management experience
- 3+ years' experience working with enterprise clients / projects
- Strong understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
- Strong client management skills with the ability to build strong, lasting relationships
- Strong experience developing mobile or web solutions for projects that have aggressive timelines
- Leadership skills. Strong experience managing cross-functional teams of 8-20 delivering responsive web or mobile projects
- Experience with hands-on technical delivery. Experience of working with technical development teams to deliver bespoke package solutions is essential
- Highly detail-oriented while managing multiple tasks and tight deadlines with confidence
- Excellent interpersonal, communication (both written and verbal), and presentation skills.
- Must have digital agency/professional services experience
Preferred Qualifications
- Preferred: PMP Certification/PRINCE2/equivalent qualifications
Personal Qualities
Cold Banana is committed to fostering an environment where people can thrive and prosper. That means possessing key qualities and values that create an open mindset and behaviours that support a positive culture. These are some of the things we look for & expect from our team:
- Punctuality & reliability
- Trustworthiness
- Pride & passion
- Ownership & care
- Enthusiastic, positive can-do attitudes
- Adaptability
- Great communicators
- Confident professionalism
- Respect & kindness
Benefits
- A competitive salary based on your experience
- Long term progression plan
- 28 days holiday (this includes bank holidays)
- Additional day holiday for every year you are with us
- Annual profit based bonus
- Regular team socials
- Bike to work Scheme
- Tech Scheme
- Occupational Sick Pay
- Early Friday Finish
- Free Friday breakfast
- Pension Scheme
- Relaxed office environment
- Continued personal development
Digital Project Manager employer: ColdBanana
Contact Detail:
ColdBanana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Project Manager
✨Tip Number 1
Familiarise yourself with Cold Banana's projects and clients. Understanding their portfolio will help you tailor your conversations during interviews, showcasing how your experience aligns with their needs.
✨Tip Number 2
Highlight your experience in managing cross-functional teams, especially in a digital agency setting. Be ready to discuss specific examples where you've successfully led teams to deliver web or mobile solutions under tight deadlines.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Cold Banana values enthusiastic problem solvers, so think of scenarios where you've anticipated issues and implemented effective solutions in past projects.
✨Tip Number 4
Showcase your client management abilities by discussing how you've built and maintained strong relationships with clients. Be prepared to share examples of how you've managed expectations and solicited feedback to improve service delivery.
We think you need these skills to ace Digital Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, especially with enterprise clients and web/mobile solutions. Use specific examples that demonstrate your ability to manage timelines, budgets, and cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Cold Banana. Mention how your skills align with their requirements, particularly your experience in managing projects through all phases of the delivery lifecycle and your strong client management skills.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully navigated challenges in past projects. Highlight your ability to anticipate issues and communicate effectively with both clients and internal teams.
Highlight Relevant Qualifications: If you have any project management certifications like PMP or PRINCE2, be sure to mention them. Also, include any experience with technical delivery and working with development teams, as this is crucial for the role.
How to prepare for a job interview at ColdBanana
✨Understand the Company Culture
Before your interview, take some time to research Cold Banana's culture and values. They pride themselves on fostering a positive environment, so be prepared to discuss how your personal qualities align with their expectations of trustworthiness, enthusiasm, and adaptability.
✨Showcase Your Project Management Skills
Be ready to provide specific examples from your past experience that demonstrate your project management capabilities. Highlight your ability to manage timelines, budgets, and cross-functional teams, especially in delivering web or mobile solutions under tight deadlines.
✨Prepare for Technical Questions
Since this role involves working closely with technical development teams, brush up on your technical knowledge related to web and mobile solutions. Be prepared to discuss methodologies you've used and how you’ve handled challenges in previous projects.
✨Demonstrate Strong Client Management Abilities
Cold Banana values strong client relationships, so be prepared to talk about how you've built and maintained these in the past. Share examples of how you've managed client expectations and solicited feedback to improve service delivery.
