Concierge

Concierge Position Summary – Part Time

Under the general direction of the Executive Director, the primary responsibilities include, but are not limited to, managing the building\’s integrity during weekends and scheduled times.

Primary Responsibilities for Concierge:

• Provide the highest quality customer service to residents
• Answer multiline telephone, screen, and direct calls
• Greet guests and residents, directing them to the correct destination
• Address resident concerns during the shift
• Provide general administrative and clerical support
• Schedule appointments
• Receive and sort mail and deliveries
• Proficient in word processing, spreadsheets, and email
• Carry out emergency procedures as required
• Use the BILD sales system effectively
• Oversee weekend activities
• Notify the Executive Director of emergencies
• Report repair needs to the Assistant Director
• Perform other duties as assigned by the Executive Director

Company Overview

Founded in 1979, American House Senior Living Communities aims to provide high-quality, affordable housing for seniors. Our mission is to enrich residents\’ lives and foster meaningful relationships. We strive to be an innovative senior housing provider committed to passionate care delivered by compassionate staff.

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