Spares Fulfilment Specialist

We are hiring for a Spares Fulfilment Specialist to join our Dowty team onsite at our Brockworth location on a 12 month fixed term contract. Our Spares Fulfilment Specialist is responsible for controlling the flow of materials and parts to fulfil customer demand in a timely and accurate manner. You will oversee inventory levels in the relevant sub inventory organisations in line with the forecast, ensure material availability without overstocking, process fulfilment of spares orders, coordinate with various supply chain functions to ensure timely receipt of materials and monitor the progress of spares orders ensuring on-time delivery and minimisation of delinquency.

You will be the supply chain point of contact for the customer facing business, collaborate with programs focal(s) and use this to drive improved business spares planning and execution. You will collaborate with all aspects of supply chain and customer facing teams and facilitate the progress of spares with the wider Materials team such as Stores & Logistics to meet our external and internal customer service level requirements, on-time.

Essential Responsibilities:

• Coordinate the fulfilment of spares orders, ensuring accurate and timely delivery to customers, MRO (Maintenance, Repair, and Overhaul) activities, and production lines.
• Oversee inventory levels in relevant sub inventory orgs, part availability and material requisitions for spare parts required across the board.
• From the point of materials receipt, picking through to dispatch, review, and process spares orders to meet demand.
• Coordinate with sourcing, inspection and logistics teams to expedite materials supply to meet customer requirements using established Standard Work and Daily Management channels.
• Track progress of all customer orders and register this information ensuring it is as up to date as possible.
• Monitor purchase parts with sourcing and manufactured parts with the Production Control, providing absolute best predicted delivery dates for all sales orders in the execution window and beyond.
• Run and contribute to Sales Order Delivery Projections monthly.
• Provide updates to customer facing teams and internal stakeholders on order status, delivery timelines and communicate any delays to stakeholders through the internal orderbook reviews.
• Support order acknowledgement/change requests and assist customer facing calls where requested ad-hoc.
• Monitor and run the On-Time-Delivery (OTD) and Delinquency metric, recording reasons for any misses on a weekly Pareto. Proactively engage in problem solving if any trends are found.
• Establish required standard operating rhythms for Spares Planning & Fulfilment within the Materials Fulfilment Team that meets our strategic goals and monitor key processes through key performance indicators (KPI's) reviewed within our daily management.
• Document said standard work.
• Identify areas for improvement in our Planning & Fulfilment processes, recommend and implement process changes to increase efficiency, reduce lead times and minimize costs by utilizing our Flight Deck Tool kit.
• Become a super user of our ERP system. Train and mentor team members as required.
• Act as a leader to our Intern where you will be responsible for their development throughout their placement, train & mentor on key planning and fulfilment processes, engage in the People, Performance & Growth (PPG) process to set priorities, have career conversations and check-in regularly and contribute to an annual summary.

Qualifications/Requirements:

• Knowledge and experience in supply chain manufacturing processes.
• Working knowledge of both ERP & MRP systems.
• Proficient in Microsoft Excel Office Suite, particularly Excel.
• Established data analytical skills with the use of digital tools like Spotfire & Oracle.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills with ability to influence internally and externally.
• Proven ability to manage competing priorities and work on own initiative.
• Problem solving mindset with ability to adapt in a dynamic environment to meet customer demands.

Desired Characteristics:

• Experience with Oracle E-Business Suite.
• Proficient in programming such as VBA & SQL.
• Willingness to adapt to change and drive process improvement through Flightdeck/Lean fundamentals.

Flexible Working:

GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward:

At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs:

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Security Clearance:

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security.

Right to Work:

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post.