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- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a 4-day work week and hands-on team support.
- Why this job: Be part of a dynamic team making a real impact in IT delivery.
- Qualifications: Must have a UK driving licence and basic IT skills.
- Other info: Flexible working days with opportunities for growth in a supportive environment.
Location: UK - Cust. Site ENG | Job-ID: 213825
Contract type: | Business Unit: System Engineering & Technicians
Working Pattern: 4 days week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by the team).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us:
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (Merthyr Tydfil) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (Merthyr Tydfil)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. Understanding their systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with both internal and external stakeholders, showcasing your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare for practical assessments or technical questions related to IT installations. Being able to discuss your hands-on experience with similar tasks will show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of Computacenter if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace IT Installations Technician (Merthyr Tydfil)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an IT Installations Technician. Focus on any previous installation work, customer service experience, and technical skills that demonstrate your ability to perform the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Computacenter and how your skills can contribute to their team. Be sure to address the key responsibilities mentioned in the job description.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to follow instructions. These are crucial for the role, so provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience with IT installations. Bring examples of past projects where you successfully set up hardware or resolved technical issues, as this will demonstrate your hands-on abilities.
✨Emphasise Teamwork
Since the role involves working closely with a team, highlight your ability to collaborate effectively. Share experiences where you contributed to a team project or supported colleagues in achieving a common goal.
✨Demonstrate Customer Service Skills
As you'll be interacting with customers, it's crucial to showcase your customer service skills. Prepare to discuss how you've handled customer queries or complaints in the past, ensuring you convey your commitment to delivering excellent service.
✨Prepare for Practical Scenarios
Expect practical questions or scenarios during the interview. Brush up on your problem-solving skills and be ready to explain how you would approach common installation challenges or technical issues that may arise on the job.
