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- Tasks: Support music labels by resolving issues and managing requests across platforms.
- Company: Join a global tech company revolutionising the music industry with innovative solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and free meals in the office!
- Why this job: Be at the forefront of music label partnerships and make a real impact in the industry.
- Qualifications: 2+ years in digital music or label support; familiarity with indie labels is a plus.
- Other info: Contract role starting until December, with potential for extension.
The predicted salary is between 42000 - 70000 £ per year.
We’re looking for a fast-moving, solutions-driven Label Partnerships Coordinator to support our Music Label Partnerships team in delivering top-tier service to independent labels. This role is all about execution—handling inbound needs, solving problems, and making sure partners get the support they need across products, tools, and campaigns.
You’ll be on the front lines of how music labels interact with our platform—managing everything from account integrity to ad credits, from rights support to campaign tracking. If you know how labels work, thrive in reactive environments, and can juggle a dozen tasks with calm precision, read on.
The Offer:
- Competitive salary of £63,000pa
- Hybrid working: Onsite 3 days per week in Central London office
- Role will start on a contract until the end of December, which will be extended
- Complimentary meals, snacks and coffees when onsite!
What You’ll Own:
- Partner Support & Issue Resolution: Triage and respond to inbound label requests—think account hacks, verification, allowlisting, username changes, and rights issues.
- Cross-Functional Liaison: Work with ops, concierge, integrity, and product support teams to move partner requests forward quickly and cleanly.
- Verification & Allowlisting Management: Own the intake, tracking, and resolution process across both Facebook and Instagram.
- Payments & Promotions: Process invoices, maintain payment logs, and manage distribution of ad credits/coupons to priority partners.
- Reporting & Tracking: Build quick-turn reports, track campaign activity, and maintain CRM data hygiene across partners and programs.
- Partner Education: Support the creation of one-sheets and best-practice resources for partners and developing artists.
- Campaign Execution: Assist the Label Relations team on high-impact stunts and artist activations—helping shape, run, and report on priority programs.
- Artist Growth Support: Engage directly with artists and teams to share social best practices and growth tools.
What You Bring:
- 2+ years working in digital music, artist services, or label support; indie label familiarity a strong plus
- Confident navigating internal systems, managing data, and following through on ops-heavy tasks
- A deep understanding of how artists and labels use social media, especially FB/IG
- Comfortable working across multiple workflows in a fast-paced, high-volume environment
- Strong communicator with a bias toward structure, clarity, and execution
- Hands-on experience with CRM tools, rights management systems, or music-focused platform tools
- Experience interfacing directly with external partners or clients
- Bachelor’s degree preferred
Next Steps:
Please apply with your CV. All applications will be dealt with in the strictest of confidence by Jean at Principle.
Music Label Support Coordinator | Global Tech employer: Principle
Contact Detail:
Principle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Music Label Support Coordinator | Global Tech
✨Tip Number 1
Familiarise yourself with the music industry, especially independent labels. Understanding their needs and challenges will help you demonstrate your knowledge during interviews and show that you're genuinely interested in supporting them.
✨Tip Number 2
Network with professionals in the digital music space. Attend industry events or join online forums to connect with people who work in label support or artist services. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your CRM and rights management systems skills. Being able to confidently discuss your experience with these tools will set you apart, as they are crucial for the role and will show your readiness to hit the ground running.
✨Tip Number 4
Prepare to showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or improved processes, as this role heavily relies on quick thinking and effective execution.
We think you need these skills to ace Music Label Support Coordinator | Global Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital music, artist services, or label support. Emphasise any familiarity with independent labels and showcase your problem-solving skills.
Showcase Communication Skills: In your application, demonstrate your strong communication abilities. Provide examples of how you've effectively liaised with partners or clients in previous roles, especially in fast-paced environments.
Highlight Technical Proficiency: Mention your hands-on experience with CRM tools, rights management systems, or any music-focused platform tools. This will show that you are comfortable navigating internal systems and managing data.
Express Passion for Music: Convey your enthusiasm for the music industry and your understanding of how artists and labels use social media. This can set you apart as a candidate who truly cares about the role and its impact.
How to prepare for a job interview at Principle
✨Show Your Knowledge of the Music Industry
Make sure to demonstrate your understanding of how independent labels operate and their unique challenges. Discuss any relevant experience you have in digital music or artist services, as this will show that you are well-prepared for the role.
✨Highlight Your Problem-Solving Skills
Since the role involves handling inbound requests and resolving issues, be ready to share examples of how you've successfully navigated similar situations in the past. This will showcase your ability to think on your feet and provide solutions under pressure.
✨Emphasise Your Communication Skills
As a Label Partnerships Coordinator, you'll need to liaise with various teams and partners. Prepare to discuss how you ensure clarity and structure in your communications, and provide examples of how you've effectively collaborated with others in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple tasks in a fast-paced environment. Think of scenarios where you had to juggle competing priorities and how you maintained calm and precision while executing your responsibilities.
