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- Tasks: Be the friendly face of Aspire @ the Park, welcoming customers and ensuring smooth operations.
- Company: Join Wakefield Council, a supportive organisation with clear career progression pathways.
- Benefits: Enjoy flexible casual hours with no set shift pattern and gain valuable experience.
- Why this job: Perfect for those who thrive in busy environments and love helping people.
- Qualifications: Previous receptionist experience is a plus; strong communication and IT skills are essential.
- Other info: This role offers a fantastic opportunity to kickstart your career in customer service.
Are you proactive, organised and passionate about customer service? We have an exciting opportunity to work on the Front of the House at Aspire @ the Park on a casual basis. Working as a Receptionist, you will be the first point of contact on the customer journey so an enthusiastic and friendly outlook is essential.
This role is perfect for someone who thrives under pressure and enjoys working in a busy setting. A positive, can-do attitude is imperative, as is the ability to communicate clearly and work well in a team to ensure smooth operations.
The successful candidate must be able to work confidently in a fast-paced environment with a variety of customers, delivering a high level of customer service both face-to-face and over the phone.
Please note that as this is a casual role, there is no set shift pattern requirement. Experience working as a receptionist is desirable, as are recognised literacy, numeracy and IT qualifications.
Working within Wakefield Council, there are a variety of clear pathways for career progression and this 10 hour weekend post could be the first step for you.
Want to Know More? If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Megan Firth.
- Tel: 01977 722188
- E-mail: mfirth@wakefield.gov.uk
To apply please click the Apply Now link below.
Receptionist (Casual) employer: Wakefield Council
Contact Detail:
Wakefield Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Casual)
✨Tip Number 1
Familiarise yourself with the specific customer service standards and expectations at Aspire @ the Park. Understanding their approach will help you align your responses during any interviews or conversations.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. You might want to role-play scenarios where you handle multiple inquiries at once, as this will demonstrate your ability to thrive under pressure.
✨Tip Number 3
Network with current or former employees of Wakefield Council. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 4
Showcase your enthusiasm for the role by engaging with the company on social media. Commenting on their posts or sharing relevant content can help you stand out and demonstrate your genuine interest.
We think you need these skills to ace Receptionist (Casual)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in customer service or as a receptionist. Emphasise skills like organisation, communication, and your ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your passion for customer service. Mention specific examples of how you've successfully handled busy environments or challenging situations in the past.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as IT proficiency, literacy, and numeracy. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wakefield Council
✨Show Your Enthusiasm
As a receptionist, your friendly and enthusiastic attitude is key. Make sure to convey your passion for customer service during the interview. A warm smile and positive energy can go a long way in making a great first impression.
✨Demonstrate Organisational Skills
Being organised is crucial in a busy reception environment. Prepare examples of how you've successfully managed multiple tasks or handled pressure in previous roles. This will show that you can keep things running smoothly even when things get hectic.
✨Communicate Clearly
Effective communication is essential for this role. Practice articulating your thoughts clearly and concisely. You might be asked to role-play a scenario, so be ready to demonstrate your ability to communicate with different types of customers, both face-to-face and over the phone.
✨Highlight Teamwork Experience
Since you'll be working as part of a team, it's important to showcase your ability to collaborate. Share specific examples of how you've worked well with others in past jobs, especially in fast-paced environments. This will illustrate your capability to contribute positively to the team dynamic.
