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- Tasks: Assist the Store Manager in daily operations and enhance customer experiences.
- Company: Mamas & Papas has been supporting parents for 40 years with trusted products and services.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Join a passionate team creating magical moments for families in a rewarding retail setting.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: We celebrate diversity and inclusivity, making it a great place to grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Overview Becoming a parent is an amazing journey, full of magical moments. For the last 40 years, here at Mamas & Papas, we have dedicated ourselves to understanding and prioritizing our customers and community of new, expectant, and hopeful parents. We aim to be a reassuring presence, offering insight, knowledge, and trust through our in-store personal shopping experiences, car seat consultations, parent-to-be events, and guidance to help customers make memorable purchases of prams, cots, baby changing tables, or cute babygrows. The ROLE OF DEPUTY STORE MANAGER As a CONCESSION DEPUTY STORE MANAGER within Mamas & Papas, you will be a key ambassador in creating these magical moments for our customers and community. We are seeking a DEPUTY MANAGER to join our team at the Hayes store, within NEXT . In the role of DEPUTY STORE MANAGER , you will assist the Store Manager with the day-to-day operations, enhance the store experience, and achieve store KPIs. You will manage a team of Supervisors and Sales Assistants, motivating, inspiring, and developing them while leading by example. This is an excellent opportunity for an experienced Assistant Manager, Deputy Manager, or Team Leader to work in a customer-focused environment. If you have a background in retail management, have led teams, and are passionate about creating magical moments for families, we want to hear from you. How to Apply To APPLY, simply take the first step and APPLY TODAY. Our Commitment to Diversity At Mamas & Papas, we champion diversity and inclusivity, celebrating all cultures, ethnicities, and gender preferences through our actions and campaigns. We believe in the power of inclusivity to help us all progress. Benefits 33 days holiday, increasing to 40 with service Buy & Sell holiday schemes Company Bonus Schemes Employer pension contribution from day 1 Staff discounts for family & friends External discounts on holidays, travel, restaurants, gifts, and more Subsidised health & critical illness cover Family-related leave policies including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave Foster Care & Carers Leave Support for Loss and Bereavement Menopause Friendly Employer Employee Recognition Schemes We are committed to a sustainable future, aligning with our \’For the Future\’ initiative. Visit our website for more information. And, of course, you\’ll be working with a fantastic team. (NB*: Benefits are subject to contracts and individual scheme criteria.) Award Recognition FINALISTS: 2024 – Retail Week – \”Happiest Retailer to Work For\” #J-18808-Ljbffr
Concession Deputy Store Manager employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and customer service philosophy. Understanding their commitment to creating magical moments for families will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting your experience in retail management will demonstrate that you're ready to take on the responsibilities of a Deputy Store Manager.
✨Tip Number 3
Network with current or former employees of Mamas & Papas, if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Deputy Store Manager.
✨Tip Number 4
Prepare to discuss how you would enhance the store experience and achieve KPIs. Think about specific strategies you could implement to improve customer satisfaction and team performance, as this will show your proactive approach.
We think you need these skills to ace Concession Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Concession Deputy Store Manager position. Tailor your application to highlight relevant experience in retail management and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to retail management. Use bullet points to showcase your achievements and skills that align with creating memorable customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your passion for working with families and your commitment to customer service. Mention specific examples of how you've motivated teams or improved store performance in past roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Experience
Mamas & Papas is all about creating magical moments for families. Make sure to express your enthusiasm for customer service and share examples of how you've gone above and beyond to enhance the customer experience in your previous roles.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific instances where you've motivated or developed team members. Highlight any successful projects or initiatives you've led.
✨Understand the Brand Values
Familiarise yourself with Mamas & Papas' commitment to diversity and inclusivity. Be ready to discuss how you can contribute to these values within the store environment and how they resonate with your own beliefs.
✨Prepare for KPI Discussions
Since achieving store KPIs is a key part of the role, come prepared with examples of how you've successfully met or exceeded targets in the past. Discuss your approach to setting goals and measuring success within a retail context.
