Project Manager (FTC until Sep 25)

Full details of the job. Vacancy Name: Vacancy No VN475 Employment Type: Full-Time Location: Office Based – Borehamwood About Us Our Mission Happy, healthy pets, make for happy, healthy people. We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability. Our Journey In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw. To offer our customers a choice of insurance options for their pets, we also focussed on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Our ambition We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026. Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. Key Responsibilities Responsible for the Project management of a complex large scale customer and data migration between organisations. Managing both internal, Client and incumbent supplier teams, to agree joint plans and ensure projects remain on track. Managing Blockers, Issues and Risks to agree and ensure resolution or mitigation is in place. Responsible for the successful completion of projects ensuring that realistic project, quality, change control and risk management processes are maintained as well as reporting issues directly to the Project Sponsor. Ensures that project deliverables are completed within planned budget and to agreed timescales. Preparing realistic, detailed and high quality project plans and subsequently tracking activities against these. Providing regular and accurate updates and reports to stakeholders as appropriate. Providing updates to Senior Management including Board level members. Monitor spend versus budget, timescales and resources used, and take action where these deviate from agreed tolerances. Coordinate resource (internally or externally) allocated to a given project in order to ensure that activities are delivered within appropriate timescale. Escalation of resource conflicts where resolution is not possible. Manages the change control procedure and assesses the impact of changes on the overall project implementation. Manage projects in line with agreed Project Management methodology. The creation and maintenance of the mandatory project artefacts. To carry out any other task associated with the role as reasonably requested. Successful Candidates Will Have Project management experience of complex large scale customer and data migration, across organisations. Managing both internal, Client and incumbent supplier teams, to agree joint plans and ensure projects remain on track. Managing Blockers, Issues and Risks to agree and ensure resolution or mitigation is in place. Conflict management and problem solving. Executing project governance and reporting to agreed levels. Communicating with Clients in relation to projects. Building and directing phased and big-bang migration transitions. Financial Services Regulated Industry projects. Project management experience including leading projects of varying degrees of complexity, size and duration. Managing projects from inception to completion within agreed Project Management Governance. Facilitation of technical workshops. Collaborating with System Architects to provide input in to the solution design Managing system integration projects through all phases including analysis, design, development, test and rollout. Managing both software development and software integration projects. Managing business process change projects. Adoption of a strategic, business focused approach at all times. Good organisational skills. Communicate, influence and challenge at board level. Communicate at both technical and business levels. A good working knowledge of MS Office (which must include MS Project). Report writing skills to convey ideas and conclusions in an easily accessible form to clients, third party providers and senior sponsors. Insurance experience. Setup and implementation of IT system monitoring and maintenance processes. #J-18808-Ljbffr