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- Tasks: Assist in setting up meeting spaces and serving banquets for events of all sizes.
- Company: Join Valor Hospitality, a growing hotel group with 34 locations across the UK.
- Benefits: Enjoy flexible shifts, exclusive discounts, free meals on duty, and wellness activities.
- Why this job: Be part of a vibrant hospitality team and gain valuable experience while making lasting connections.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Opportunities for career growth through fully funded apprenticeships and internal development programmes.
We are looking for Conference and Events Assistants to join the team delivering to our guests an exceptional experience. You will be hands on setting up meeting spaces from a meeting for 6 through to an event for 400.
We are in search of individuals who are dedicated to providing outstanding customer service with a warm and personable touch. Joining our team means taking on essential responsibilities, such as preparing meeting and event spaces, setting up audiovisual systems, and managing our conference café.
You will also have the opportunity to use your hospitality skills by serving banquets for up to 180 guests. Embrace the opportunity to become a valued member of our hospitality family.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott.
We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.
Conference and Events Assistant - Plymouth employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Assistant - Plymouth
✨Tip Number 1
Familiarise yourself with the specific venues and types of events that Valor Hospitality hosts. Understanding their style and customer expectations will help you tailor your approach during interviews.
✨Tip Number 2
Highlight any previous experience in hospitality or event management, even if it's informal. Sharing anecdotes about how you’ve handled customer service situations can demonstrate your suitability for the role.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since the role requires working evenings and weekends, showing that you can adapt to various shift patterns will make you a more attractive candidate.
✨Tip Number 4
Research the benefits and training opportunities offered by Valor Hospitality. Being knowledgeable about their apprenticeship programmes and wellness initiatives can show your genuine interest in growing within the company.
We think you need these skills to ace Conference and Events Assistant - Plymouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Conference and Events Assistant position. Tailor your application to highlight relevant experiences that demonstrate your ability to meet these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to provide exceptional customer service or work in a dynamic environment.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality, event management, or customer service. Use bullet points to clearly outline your achievements and responsibilities in past roles, making it easy for the hiring team to see your qualifications.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Valor Hospitality Europe
✨Showcase Your Customer Service Skills
As a Conference and Events Assistant, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in previous roles, highlighting your warm and personable approach.
✨Demonstrate Flexibility
Since the role requires working various shifts, including evenings and weekends, express your willingness to be flexible with your availability. This shows that you're adaptable and ready to meet the needs of the business.
✨Familiarise Yourself with Event Setup
Research common practices for setting up meeting spaces and audiovisual systems. Being knowledgeable about these processes will help you stand out as someone who is proactive and ready to contribute from day one.
✨Ask About Career Development Opportunities
Valor Hospitality offers apprenticeships and internal development programmes. Show your interest in career growth by asking about these opportunities during the interview, demonstrating your commitment to long-term success within the company.
