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- Tasks: Serve customers in the bar and restaurant, ensuring a fantastic experience.
- Company: Grosvenor Casino is the UK's leading casino operator, offering exciting gaming and leisure experiences.
- Benefits: Enjoy £11.65 per hour, tips, paid breaks, and development opportunities.
- Why this job: Join a vibrant team in a fun environment that values inclusivity and personal growth.
- Qualifications: Great communication skills and experience in bar service or waiting tables are essential.
- Other info: Full-time position with uniform provided and access to team facilities.
Grosvenor Casino, Edinburgh is the leading Casino operator in the UK. Our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain our customers, providing memorable experiences that encourage return visits. Our casinos are exciting and rewarding workplaces with roles across gaming and customer service, offering opportunities to develop existing skills and learn new ones. As the largest operator in the UK, we offer numerous career opportunities and structured development programs. At Grosvenor, we operate 24/7, committed to safer gambling and building an inclusive, diverse, and engaged team.
Grosvenor Casino is seeking individuals who excel at bar service or waiting tables and are great communicators with customers. Join our Bar, Restaurant & Waiting team to deliver excellent service and make the Casino a fantastic place to be!
- £11.65 per hour + tips + paid breaks + premium rate
- Development opportunities
- Team rooms and changing rooms
- Uniform provided
- Full-time position
Food & Beverage Host employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the Grosvenor Casino brand and its values. Understanding their commitment to safer gambling and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in bar service or waiting tables when networking. Connect with current employees on platforms like LinkedIn to gain insights into the role and the work culture at Grosvenor Casino.
✨Tip Number 3
Prepare to demonstrate your communication skills in a practical way. Consider role-playing scenarios where you handle customer inquiries or complaints, as this will showcase your ability to provide excellent service.
✨Tip Number 4
Be ready to discuss your availability and flexibility, as Grosvenor operates 24/7. Showing that you can adapt to various shifts will make you a more attractive candidate for the Food & Beverage Host position.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Grosvenor Casino is looking for in a Food & Beverage Host. Highlight your experience in bar service or waiting tables, and think about how you can demonstrate excellent communication skills.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Use keywords from the job description, such as 'customer service', 'bar service', and 'waiting tables', to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to work at Grosvenor Casino. Mention specific experiences that demonstrate your ability to provide excellent service and create memorable customer experiences.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Passion for Customer Service
As a Food & Beverage Host, your role revolves around providing excellent service. Make sure to express your enthusiasm for customer interaction and share any relevant experiences that highlight your ability to create memorable dining experiences.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you handle customer inquiries and complaints. Use examples from past experiences to showcase your ability to communicate clearly and positively with customers.
✨Familiarise Yourself with the Venue
Before the interview, take some time to learn about Grosvenor Casino and its offerings. Understanding the menu, the atmosphere, and the overall customer experience will help you answer questions more confidently and show your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
