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- Tasks: Support pre-operative assessments with admin tasks and ensure accurate patient records.
- Company: Join Spire Healthcare, a leading provider of private healthcare in the UK.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and discounts at over 1000 retailers.
- Why this job: Be part of a motivated team making a real impact on patient care.
- Qualifications: Good secondary education with strong literacy and numeracy skills required.
- Other info: Flexible working hours from Monday to Friday, 7:30 - 3:30.
The predicted salary is between 30000 - 42000 £ per year.
To assist the pre-operative assessment lead in providing a high level of administrative support for Pre-operative (Inpatients and day case). Located in Pre-Operative Assessment area, this role will ensure the provision, accuracy and maintenance of all medical notes and associated clinical pathways, labels, wristbands and all other mandatory requirements on the day of pre-operative assessment and day of admission. Ensuring that the hospital meets the regulatory and Spire standard of the single patient record. This role requires good communication and liaison with all hospital departments.
Hours of work: 7:30 - 3:30 Monday - Friday.
Overall Responsibilities
- Forward planning from the Clinic and TCI lists to ensure that minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary) are on site and available for the patient's pre-operative assessment appointment and the date of admission.
- With the help of the pre-operative administration and clinical team ensuring all short dated bookings (7 days) patients are captured and minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary) are available as above.
- Ensuring absolute accuracy with notes, associated clinical pathways, labels, wristbands and all other mandatory paperwork as per check lists.
- Maintain hospital and departmental electronic and manual filing systems accurately.
- Use track file to receive and return medical notes to all departments.
- All patient notes and associated paperwork to be on the ward within the agreed period for short dated patients (7 days).
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
- Undertake any training or development as required to acquire skills and knowledge to undertake role competently.
- Assistance with capturing ePOA questionnaires by contacting all patients with completion rate 100%.
- Booking of mini clinic appointments.
- Capturing GP summaries for all POA patients and file in medical records ahead of POA.
- Compiling patient information packs ready to be given out in mini clinic.
- Filing all loose documentation in medical records prior to going to next department.
- Undertake necessary filing and printing for POA Nurses.
- Preparing PROMS information pack and supporting patients to complete while they are in the hospital attending mini clinic and validating all PROMS data online (matching up SAP).
- Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
- Contacting patients on NFC pathway, informing Consultant and Anaesthetist and arranging mini clinic if required for NFC patients.
Experience
- Good standard of secondary education with demonstrable literacy and numeracy skills.
- Track record of successful delivery in a similar role, in an office and/or customer service environment.
- Good telephone manner.
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people. We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.
If you feel you could apply your experience to this exciting role and are motivated by the opportunity, then please apply today.
POA Administrator FTC employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POA Administrator FTC
✨Tip Number 1
Familiarise yourself with the specific administrative processes involved in pre-operative assessments. Understanding the workflow and requirements will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Spire Healthcare, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your application.
✨Tip Number 3
Highlight your communication skills, as this role requires liaising with various departments. Be prepared to discuss examples of how you've effectively communicated in previous roles, particularly in a healthcare or customer service setting.
✨Tip Number 4
Demonstrate your attention to detail by preparing examples of how you've maintained accuracy in documentation or data management in past positions. This is crucial for ensuring compliance with regulatory standards in the role.
We think you need these skills to ace POA Administrator FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the POA Administrator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles, particularly in healthcare or customer service environments. Mention specific tasks that relate to the responsibilities outlined in the job description.
Showcase Communication Skills: Since the role requires good communication and liaison with hospital departments, provide examples in your application that demonstrate your strong communication skills, both written and verbal.
Proofread Your Application: Before submitting your application, make sure to proofread for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for the role of a POA Administrator.
How to prepare for a job interview at Spire Healthcare
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a POA Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as managing medical records and ensuring accuracy in documentation.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with various hospital departments, be prepared to discuss your communication style. Share examples of how you've effectively communicated in previous roles, especially in a customer service or office environment.
✨Highlight Your Attention to Detail
Accuracy is crucial in this position. Be ready to provide specific examples from your past experiences where your attention to detail made a significant difference, particularly in handling sensitive information or documentation.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions. Ask about the team dynamics, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and commitment to the position.
