Passenger Systems Field Service Engineer to cover Dorset
Passenger Systems Field Service Engineer to cover Dorset

Passenger Systems Field Service Engineer to cover Dorset

Bournemouth Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Install, maintain, and repair Passenger Information Systems in the Dorset area.
  • Company: Join a leading provider of innovative transport solutions with over 20 years of experience.
  • Benefits: Enjoy a competitive salary, 27 days holiday, life insurance, and a fully equipped company vehicle.
  • Why this job: Be part of a dynamic team improving passenger experiences and enhancing transport safety.
  • Qualifications: A formal qualification in electrical principles or IT, plus a good understanding of networking.
  • Other info: Training provided, and you'll work closely with experienced engineers in a supportive environment.

The predicted salary is between 36000 - 60000 Β£ per year.

Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle. With over 20 years’ experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems and strive to connect the two in order to create the complete connected journey.

Fleet solutions include video surveillance to improve passenger and driver safety, vehicle and driver performance monitoring, and automatic passenger counting. Passenger information solutions include the necessary hardware and software for real-time information estates, off-vehicle smart ticketing, and way-finding.

They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer to cover Bournemouth and the surrounding area. The tasks are to install, maintain, and repair fleet Passenger Information Systems.

Main duties:
  • As part of our Field Service Team, you will be under the guidance of a senior engineer providing additional engineer resource for existing network of field engineers carrying out on-street reactive repairs and planned maintenance on real-time information electrical/electronic equipment.
  • Carry out reactive calls and maintenance schedules as issued by the customer support team.
  • Carry out installation works in conjunction with the project team when requested.
  • Update all service and maintenance via the appropriate format on completion of each task.
  • Maintain a good working relationship with clients.
  • Attend customer meetings when required with the Account Manager and National Service Manager.
Experience in:
  • A formal qualification involving electrical principles and/or IT related topics.
  • A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices.
  • A basic knowledge of mobile communications.
  • Knowledge of remote access protocols and other methods of remote connections is an advantage.
  • Able to work at heights confidently.

Mon to Friday, 270 hours holiday per year including bank holidays. Employee Assistance Programme, Life Insurance cover, Auto-enrolment Pension. Full UK Driving Licence required. Also supplied: Vehicle, tools, laptop, computer, mobile phone, fuel card, and training provided.

Passenger Systems Field Service Engineer to cover Dorset employer: Elitech WorldWide Ltd

Our client is an exceptional employer, offering a dynamic work culture that prioritises innovation and employee development within the transport sector. With over 20 years of experience, they provide comprehensive training and support, ensuring that as a Passenger Systems Field Service Engineer in Dorset, you will have ample opportunities for professional growth while enjoying a generous benefits package, including a competitive holiday allowance and essential tools for your role. The company's commitment to enhancing the passenger experience through cutting-edge technology makes it a rewarding place to work, where your contributions directly impact the community.
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Contact Detail:

Elitech WorldWide Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Passenger Systems Field Service Engineer to cover Dorset

✨Tip Number 1

Familiarise yourself with the latest technologies in passenger information systems and fleet solutions. Understanding how video surveillance, automatic passenger counting, and smart ticketing work will give you an edge during interviews.

✨Tip Number 2

Network with professionals in the transport industry, especially those who work with passenger systems. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.

✨Tip Number 3

Brush up on your knowledge of IP networking and remote access protocols. Being able to discuss these topics confidently will demonstrate your technical expertise and show that you're well-prepared for the role.

✨Tip Number 4

Prepare to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you've successfully resolved technical issues, as this is crucial for a Field Service Engineer role.

We think you need these skills to ace Passenger Systems Field Service Engineer to cover Dorset

Electrical Principles
IT Knowledge
IP Networking
Network Configuration
Maintenance and Repair Skills
Customer Service Skills
Problem-Solving Skills
Communication Skills
Time Management
Mobile Communications Knowledge
Remote Access Protocols
Ability to Work at Heights
Team Collaboration
Adaptability

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Passenger Systems Field Service Engineer position. Highlight key skills such as electrical principles, IT knowledge, and experience with IP networking in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and qualifications that align with the job. Emphasise any previous roles involving installation, maintenance, or repair of electronic systems, and include specific examples of your work in the transport industry if applicable.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills and experiences make you a perfect fit for the position, and express your understanding of the importance of passenger information systems in enhancing the travel experience.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this one.

How to prepare for a job interview at Elitech WorldWide Ltd

✨Show Your Technical Knowledge

Make sure to brush up on your understanding of electrical principles and IT topics. Be prepared to discuss your experience with IP networking and any relevant technologies, as this will demonstrate your capability for the role.

✨Highlight Problem-Solving Skills

Since the job involves reactive repairs and maintenance, be ready to share examples of how you've successfully solved technical issues in the past. This will show your potential employer that you can handle challenges effectively.

✨Emphasise Communication Abilities

As you'll be working closely with clients and attending meetings, it's crucial to convey your strong communication skills. Share instances where you've maintained good relationships with clients or worked collaboratively within a team.

✨Demonstrate Safety Awareness

Given that the role may involve working at heights and handling electrical equipment, express your commitment to safety protocols. Discuss any relevant training or experiences that highlight your awareness of safety in the workplace.

Passenger Systems Field Service Engineer to cover Dorset
Elitech WorldWide Ltd
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  • Passenger Systems Field Service Engineer to cover Dorset

    Bournemouth
    Full-Time
    36000 - 60000 Β£ / year (est.)

    Application deadline: 2027-06-27

  • E

    Elitech WorldWide Ltd

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