Passenger Systems Field Service Engineer to cover Dorset

Our client:

Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle.

With over 20 years’ experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems and strives to connect the two in order to create the complete connected journey.

Fleet solutions include video surveillance to improve passenger & driver safety, vehicle & driver performance monitoring and automatic passenger counting.

Passenger information solutions include the necessary hardware and software for real time information estates, off-vehicle smart ticketing and way-finding.

They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer to cover Bournemouth and the surrounding area. The tasks are to install, maintain and repair fleet Passenger Information Systems.

Main duties:

AspartofourFieldServiceTeam,youwillbeundertheguidanceofaseniorengineerprovidingadditionalengineerresourceforexistingnetworkoffield engineerscarryingoutonstreetreactiverepairsandplannedmaintenanceonrealtimeinformationelectrical/electronicequipment.

Carryoutreactivecallsandmaintenanceschedulesasissuedbythecustomersupportteam.

Carryoutinstallationworksinconjunctionwiththeprojectsteamwhen requested

Updateallserviceandmaintenanceviatheappropriateformaton completionofeachtask.

Maintainagoodworkingrelationshipwithclients.

AttendcustomermeetingswhenrequiredwiththeAccountManagerandNationalServiceManager.

Experience in:

A formal qualification involving electrical principles and/or IT related topics.

A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices.

A basic knowledge of mobile communications.

Knowledge or of remote access protocols and other methods of remote connections an advantage.

Able to work at heights confidently.

Mon-to Friday

270 hours holiday per year including bank holidays

Employee Assistance Programme

Life Insurance cover

Auto-enrolment Pension

Full UK Driving Licence required.

Also supplied, Vehicle, tools, laptop, computer, mobile phone, fuel card and training provided