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- Tasks: Create memorable customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel with a mission to inspire consumers.
- Benefits: Enjoy a generous clothing allowance, 60% discount, quarterly bonuses, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth while making a difference.
- Qualifications: Flexible schedule required; retail experience preferred but not essential; enthusiasm and communication skills are key.
- Other info: Pro-rated holiday, refer-a-friend bonuses, and a commitment to creating an equitable workplace.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your role is to ensure customers enjoy their time with us, whether by helping them select shoes or style outfits.
Key Responsibilities- Create memorable customer experiences through authentic service.
- Achieve sales targets and performance metrics.
- Interact with customers, educate them about products, and build rapport.
- Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
- Manage cash and adhere to security, safety, and stock accuracy policies.
- Encourage customer loyalty by discussing upcoming collections and collecting customer data.
- Flexible schedule, including weekends and holidays.
- Retail sales experience preferred but not required.
- Passion for our brands and lifestyles.
- Excellent communication skills.
- Positive, professional attitude.
- Enthusiasm for learning and sharing product knowledge.
- Ability to work under pressure in a fast-paced environment.
US Candidates Only
Compliance with Company's AAP/EEO policies. High School diploma or equivalent.
Working ConditionsRetail environment.
The Extras- Generous clothing allowance.
- Training & development opportunities.
- Quarterly bonuses.
- 60% discount on Sweaty Betty merchandise.
- Pro-rated 25 days holiday (part-time included).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust for advice and support.
- Dedicated budget for fitness classes.
- Access to Sample sales.
- Health Cash Plan with Medicash (post-probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike schemes.
We aim to create a culture that embodies empowerment, diversity, inclusion, and equity. We celebrate diversity, foster inclusion, and strive for an equitable workplace. We are committed to listening, learning, and developing our team, ensuring equal opportunities for all applicants. Our mission is to embed diversity, equity, and inclusion at the core of our business, creating a sense of belonging that allows everyone to be their authentic selves. We recognize the journey is ongoing and are dedicated to making meaningful, sometimes challenging, changes. We are committed to working with our DEI committee & DEI Collective to be champions, allies, and inclusive at all levels. When we say all, we mean it.
Store Assistant - 12 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 12 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not in retail. Highlight how you've created memorable experiences for customers in any setting, as this aligns with the role's key responsibilities.
✨Tip Number 3
Show enthusiasm for learning about the products. Be ready to share how you would educate customers about the latest collections and styles, as this is crucial for building rapport and encouraging loyalty.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing examples of how you've successfully managed busy situations in the past. This will reassure the hiring team that you can thrive in a fast-paced retail environment.
We think you need these skills to ace Store Assistant - 12 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to create memorable customer experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and your enthusiasm for the role. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team at Sweaty Betty.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand or how it aligns with your lifestyle, as this will demonstrate your genuine interest.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter in the store. Be ready to discuss how you would create memorable experiences, handle difficult customers, or educate them about products. This shows your readiness for the role.
✨Highlight Your Teamwork Skills
Since the role involves working closely with others, be prepared to talk about your experience in team settings. Share examples of how you've collaborated with colleagues to achieve goals or improve customer service.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so it's important to show that you're flexible and can adapt to changing situations. Discuss any past experiences where you successfully managed unexpected challenges or worked under pressure.
