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- Tasks: Support a friendly team with admin tasks like answering calls, managing records, and scheduling care visits.
- Company: Join TrueArk Healthcare, a trusted Ipswich agency dedicated to enhancing lives through quality care.
- Benefits: Gain valuable skills, receive full training, and enjoy potential career progression in a supportive environment.
- Why this job: This role offers hands-on experience in healthcare administration while making a real difference in people's lives.
- Qualifications: GCSE Grade 4/C in English and Maths or equivalent; customer service experience preferred.
- Other info: Opportunity to progress to a full-time Office Administrator Assistant role with further training available.
TrueArk Healthcare is an Ipswich based healthcare agency who provide staff to residential homes in and around Ipswich. TrueArk is best described as a small office environment, where the office staff are involved in contacting new and current clients in order to create work. TrueArk Healthcare is a trusted provider of domiciliary care and assisted living services, dedicated to supporting individuals in maintaining their independence and quality of life.
TrueArk Healthcare is looking for a highly motivated Office Administration Apprentice to support our busy and friendly team. This is an exciting opportunity to develop essential business administration skills while contributing to the smooth running of a growing healthcare provider.
- Answering telephone and email enquiries professionally and promptly
- Assisting with maintaining accurate staff and client records
- Organising and filing documentation securely and efficiently
- Updating spreadsheets and internal systems with key data
- Assisting with scheduling care visits and coordinating rotas
- Handling incoming and outgoing mail
- General office duties
As part of the administration team, you will play a key role in supporting the smooth operation of services, ensuring our frontline care staff are well-organised and our clients receive timely support.
Entry requirements:
- GCSE Grade 4/C or above in English and Maths or Functional Skills Level 2 (or willingness to work towards during apprenticeship).
- Previous experience in a customer service or administrative role.
Skills required:
Training to be provided. The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification. Functional skills will be studied if equivalent qualifications are not held.
Things to consider:
This role will be based in an office environment. You may occasionally work under pressure, particularly during busy periods. Full training and mentoring will be provided, and you must be able to maintain confidentiality at all times due to sensitive client and staff data.
You will have the opportunity to progress to a full-time Office Administrator Assistant role. Further training and development opportunities available in healthcare administration, HR support, or operational management.
The closing date for this job offer is on 31/07/2025.
Office Administration Apprentice- TrueArk Healthcare Ltd employer: Apprenticeships
Contact Detail:
Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administration Apprentice- TrueArk Healthcare Ltd
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially how agencies like TrueArk operate. Understanding their services and client needs will help you stand out during any discussions.
✨Tip Number 2
Practice your communication skills, as you'll be handling enquiries via phone and email. Being able to convey information clearly and professionally is key in an office administration role.
✨Tip Number 3
Get comfortable with basic office software, particularly spreadsheets and data management tools. Showing that you're tech-savvy can give you an edge over other candidates.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing examples from previous experiences. Highlighting your organisational skills and ability to prioritise tasks will resonate well with the hiring team.
We think you need these skills to ace Office Administration Apprentice- TrueArk Healthcare Ltd
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Office Administration Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, education, and any previous experience in customer service or administration. Make sure to include your GCSE results and any other qualifications that meet the entry requirements.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying to TrueArk Healthcare. Mention why you are interested in the apprenticeship and how you can contribute to their team. Be sure to convey your enthusiasm for developing business administration skills.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Apprenticeships
✨Research TrueArk Healthcare
Before your interview, take some time to learn about TrueArk Healthcare and their services. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Think about common interview questions related to office administration and customer service. Be ready to discuss your previous experiences and how they relate to the role of an Office Administration Apprentice.
✨Show Enthusiasm and Motivation
Express your eagerness to learn and grow within the company. Highlight your motivation for applying to this apprenticeship and how it fits into your career goals in healthcare administration.
✨Demonstrate Organisational Skills
Since the role involves maintaining records and scheduling, be prepared to discuss how you stay organised. You might even want to share examples of tools or methods you use to manage tasks efficiently.
