National Operations Manager (maternity cover)

National Operations Manager (maternity cover) Location: Loughborough, England, United Kingdom Posted: 5 days ago | Be among the first 25 applicants Get AI-powered advice on this job and access more exclusive features. Direct message the job poster from loc8me loc8me is an expanding student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for students and landlords across the country. Join an organization where opportunities are constant, ambitions are endless, and the pursuit of excellence is fundamental. We are seeking a National Operations Manager to oversee daily operations nationwide. The ideal candidate will prioritize customer service and be passionate about delivering a first-class experience. As a Regional Operations Manager, you will assist the Operations Manager & Operations Director in leading a team of Branch Managers across the country. Why work with us? Value innovation and alternative thinking Invest in personal development Be part of an ambitious and growing company Work alongside great people Your responsibilities will include: Training and developing Branch Managers and supporting their personal growth Supporting complaint handling processes at local offices Implementing company processes to ensure exceptional tenant and landlord experiences Auditing and supporting asset management and portfolio performance Supporting compliance management to ensure business and portfolio compliance Educating stakeholders on new legislation and HMO licensing requirements Assisting Branch Managers with utility management Managing marketing efforts alongside the Marketing Manager Implementing and reviewing company KPIs monthly with the Operations Manager Candidate requirements: Excellent organizational and communication skills Proven ability to work remotely across a branch network Involvement in recruitment and decision-making processes Experience in growing a lettings business ARLA qualification at level 3 minimum Knowledge of the property and lettings industry Experience dealing with high-end stakeholders and investment education Understanding of nationwide property markets Self-motivated, able to work independently, and prioritize tasks Flexible and adaptable approach to work Details: Hours: 9 am – 5:30 pm, Monday to Friday Salary: Competitive, dependent on experience Driving license required; personal car preferred Position details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Referrals can double your chances of interviewing at loc8me. Get notifications about new National Operations Manager roles in Loughborough, England, United Kingdom . #J-18808-Ljbffr