Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and support Branch Managers across the UK.
- Company: Join loc8me, a growing student lettings company focused on exceptional accommodation experiences.
- Benefits: Enjoy personal development opportunities and work in a dynamic, innovative environment.
- Why this job: Be part of a passionate team dedicated to excellence and customer service.
- Qualifications: Strong organisational skills, ARLA level 3, and experience in the lettings industry required.
- Other info: Full-time role with competitive salary; driving license preferred.
The predicted salary is between 36000 - 60000 £ per year.
National Operations Manager (maternity cover) Location: Loughborough, England, United Kingdom Posted: 5 days ago | Be among the first 25 applicants Get AI-powered advice on this job and access more exclusive features. Direct message the job poster from loc8me loc8me is an expanding student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for students and landlords across the country. Join an organization where opportunities are constant, ambitions are endless, and the pursuit of excellence is fundamental. We are seeking a National Operations Manager to oversee daily operations nationwide. The ideal candidate will prioritize customer service and be passionate about delivering a first-class experience. As a Regional Operations Manager, you will assist the Operations Manager & Operations Director in leading a team of Branch Managers across the country. Why work with us? Value innovation and alternative thinking Invest in personal development Be part of an ambitious and growing company Work alongside great people Your responsibilities will include: Training and developing Branch Managers and supporting their personal growth Supporting complaint handling processes at local offices Implementing company processes to ensure exceptional tenant and landlord experiences Auditing and supporting asset management and portfolio performance Supporting compliance management to ensure business and portfolio compliance Educating stakeholders on new legislation and HMO licensing requirements Assisting Branch Managers with utility management Managing marketing efforts alongside the Marketing Manager Implementing and reviewing company KPIs monthly with the Operations Manager Candidate requirements: Excellent organizational and communication skills Proven ability to work remotely across a branch network Involvement in recruitment and decision-making processes Experience in growing a lettings business ARLA qualification at level 3 minimum Knowledge of the property and lettings industry Experience dealing with high-end stakeholders and investment education Understanding of nationwide property markets Self-motivated, able to work independently, and prioritize tasks Flexible and adaptable approach to work Details: Hours: 9 am – 5:30 pm, Monday to Friday Salary: Competitive, dependent on experience Driving license required; personal car preferred Position details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Referrals can double your chances of interviewing at loc8me. Get notifications about new National Operations Manager roles in Loughborough, England, United Kingdom . #J-18808-Ljbffr
National Operations Manager (maternity cover) employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Operations Manager (maternity cover)
✨Tip Number 1
Familiarise yourself with the property and lettings industry, especially in the UK. Understanding current trends, regulations, and challenges will help you speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in the lettings and property management sector. Attend industry events or join relevant online forums to connect with others who can provide valuable insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and improving operational processes. Be ready to share specific examples of how you've successfully trained staff or enhanced customer service in previous roles.
✨Tip Number 4
Research loc8me's company culture and values. Tailor your conversation to reflect how your personal values align with theirs, demonstrating that you're not just a fit for the role but also for the team.
We think you need these skills to ace National Operations Manager (maternity cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in the lettings or property industry. Emphasise your organisational and communication skills, as well as any experience with training and developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to deliver exceptional experiences. Mention specific examples from your past roles that demonstrate your capability in managing operations and supporting team growth.
Highlight Relevant Qualifications: If you have an ARLA qualification or any other relevant certifications, make sure to mention these prominently in your application. This will show your commitment to the industry and your understanding of compliance and legislation.
Showcase Your Flexibility: In your application, highlight your ability to work independently and adapt to changing circumstances. Given the nature of the role, it’s important to convey that you can manage tasks effectively across a branch network.
How to prepare for a job interview at loc8me
✨Showcase Your Leadership Skills
As a National Operations Manager, you'll be leading a team of Branch Managers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any training or development initiatives you've implemented.
✨Demonstrate Industry Knowledge
Familiarise yourself with the property and lettings industry, especially regarding compliance and legislation. Be ready to discuss recent changes in HMO licensing and how they impact operations. This will show your commitment to staying informed and your ability to educate others.
✨Emphasise Customer Service Excellence
Since the role prioritises customer service, prepare to share specific instances where you've enhanced customer experiences. Discuss how you handle complaints and ensure satisfaction for both tenants and landlords, as this aligns with the company's vision.
✨Prepare for Remote Management Challenges
Given the remote nature of the role, think about how you've successfully managed teams across different locations. Be ready to discuss tools and strategies you use to maintain communication and productivity among branch managers.
