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- Tasks: Join us as a Leasing Professional, managing apartment leasing and enhancing resident satisfaction.
- Company: CONAM Management has been enhancing lives since 1975, managing over 60,000 apartments across the US.
- Benefits: Enjoy competitive pay, flexible hours, life insurance, and a supportive work culture.
- Why this job: Be part of a dynamic team where your contributions matter and career growth is encouraged.
- Qualifications: 1-2 years in customer service or sales; passion for helping others find their homes.
- Other info: Must be available on weekends and able to lift up to 25 pounds.
Elan Cardiff By The Sea, 2170 Carol View Dr, Cardiff By The Sea, CA 92007, USA
Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.
What We Are Looking For: We are seeking an enthusiastic Leasing Professional to join our team at Elan Cardiff by the Sea in Cardiff, CA. In this role, you will be instrumental in achieving our apartment community's leasing goals, maximizing occupancy rates, and enhancing resident satisfaction and retention. You will be responsible for the day-to-day operations related to leasing apartments, conducting property tours, processing applications, and executing renewal strategies to maintain high levels of resident engagement. This is a full-time position with full benefits. Pay range: $24.00 - $26.00 per hour.
Key Responsibilities:
- Leasing & Marketing: Promote the apartment community, conduct tours, and implement outreach campaigns to drive traffic. Manage online listings and social media to increase visibility.
- Lease Signing & Move-In Coordination: Facilitate applicant screenings, prepare leases, and ensure smooth move-ins. Maintain accurate lease documentation.
- Resident Satisfaction & Retention: Build relationships to encourage renewals, address concerns, and implement retention strategies.
- Sales & Lead Generation: Convert leads into leases, meet leasing goals, and generate new prospects through events and follow-ups.
- Administrative Support: Maintain accurate records, assist in reporting, and support the Community Manager with lease renewals, resident files, and compliance with regulations.
Who You Are: (Requirements of the Position)
- You have at least 1-2 years of customer service experience, ideally in a sales environment or leasing property management role.
- You have a passion for helping people find their ideal apartment home.
- Goal Oriented.
- You thrive in a fast-paced environment and can handle multiple responsibilities, including leasing apartments, conducting tours, managing paperwork, and addressing resident needs.
- You are proficient in Microsoft Office (Word, Excel, and Outlook), and comfortable learning or knowing property management software like Yardi, MRI, or other leasing and property management systems.
- You possess a friendly, energetic, and approachable personality that resonates with both prospective and current residents.
- You are available to work weekends, which is essential for meeting the needs of potential residents and conducting tours during high-traffic hours.
- You are physically able to lift and carry items weighing up to 25 pounds.
Why You'll Love Working Here:
CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding. Our benefits include:
- Life insurance and identity theft protection
- Paid sick and vacation time
- 401(k) plan with company match
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Additional perks: Service award days, floating holiday, early earned wage access and more
At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.
Additional Information:
This position is contingent upon passing a background check, employment verification, and drug screening. CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law. We are an Equal Opportunity Employer and encourage all qualified candidates to apply.
Ready to make an impact? If you're excited about joining a team that values your skills and offers great benefits, click “APPLY”.
Leasing Professional employer: ConAm Management Corporation
Contact Detail:
ConAm Management Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Professional
✨Tip Number 1
Familiarise yourself with the local rental market in Cardiff, CA. Understanding the competition and current trends will help you speak confidently about the community and its offerings during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled resident concerns or improved satisfaction in previous roles. This will demonstrate your ability to enhance resident engagement.
✨Tip Number 3
Network with current or former employees of CONAM Management. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Be ready to discuss your experience with property management software like Yardi or MRI. If you're not familiar, consider taking a quick online course to boost your confidence and show your willingness to learn.
We think you need these skills to ace Leasing Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in property management or leasing roles. Use keywords from the job description to demonstrate your fit for the Leasing Professional position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for helping people find their ideal apartment. Mention specific experiences that align with the responsibilities of the role, such as conducting property tours or managing lease documentation.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and any property management software you are familiar with. Mention your ability to handle multiple responsibilities in a fast-paced environment, as this is crucial for the Leasing Professional role.
Showcase Your Personality: In your application, convey your friendly and approachable personality. This is important for building relationships with prospective and current residents, so consider including examples of how you've successfully engaged with customers in the past.
How to prepare for a job interview at ConAm Management Corporation
✨Know the Company
Before your interview, take some time to research CONAM Management. Understand their values, culture, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Leasing Professional, your ability to connect with residents is crucial. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your friendly and approachable personality.
✨Prepare for Role-Specific Questions
Expect questions related to leasing processes, marketing strategies, and resident retention. Be ready to discuss how you would promote the apartment community and manage lease signings. Familiarise yourself with property management software like Yardi or MRI, as this could come up.
✨Demonstrate Your Goal-Oriented Mindset
The role requires meeting leasing goals and generating new prospects. Share specific instances where you've set and achieved targets in previous roles. This will illustrate your drive and commitment to success in a fast-paced environment.
