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- Tasks: Assist customers in building beautiful bathrooms while completing a Certificate II in Retail Services.
- Company: Join Reece, a leading international company focused on plumbing and bathroom products with exceptional customer service.
- Benefits: Enjoy part-time hours, on-the-job training, and potential for extra hours during school holidays.
- Why this job: Perfect for students interested in interior design or sales, with a supportive team culture.
- Qualifications: Good communication skills, enthusiasm, and a willingness to learn are essential.
- Other info: Work approximately one and a half days per week, with Saturday availability required.
The Reece Group is a leading international company with exceptional values and a customer focus. Their core business involves supplying plumbing and bathroom products to plumbers and retail customers. Many people may not realize that Reece also operates several specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite, and Civil. Additionally, in 2013, the Reece Group acquired refrigeration and air conditioning businesses Actrol and Metalflex. Across all levels of the Reece Group network, staff aim to provide friendly and expert customer service to be the best in the business.
The Role: Partnered with Murray Mallee Training Company Ltd, we are seeking Year 10 students to undertake School-based Traineeships where you will work towards a Certificate II in Retail Services. The traineeship involves working in a Reece branch and completing certificate requirements such as workbooks, on-the-job training, and assessments. You will be working in our retail showrooms, assisting customers in building beautiful bathrooms. This role is ideal for students interested in interior design or sales, with a focus on customer service. This position is based at Showroom Newcastle.
Key responsibilities include:
- Embracing Reece values, policies, and procedures
- Customer Service
- Completing all certificate requirements
- Processing sales
- Stock Management
- Answering phones to take messages and orders
- Communicating with customers and staff
- Building product knowledge
- Following up with customers
- Maintaining a high standard in the branch
About You: If you possess the following attributes, we want to hear from you:
- Good written and verbal communication skills
- Ability to follow instructions
- Enthusiasm and a positive attitude
- Willingness to try new things
- Team player
- Willingness to keep the workplace neat and tidy
- Well presented
Students are expected to work approximately one and a half days per week, with Saturday availability required. Additional hours during school holidays are available and encouraged to support your progress.
Take the plunge and apply now! Join a great company offering excellent conditions and comprehensive on-the-job training.
School-based Traineeship - Showroom Newcastle employer: Reece Group
Contact Detail:
Reece Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School-based Traineeship - Showroom Newcastle
✨Tip Number 1
Research Reece Group and their values thoroughly. Understanding their commitment to customer service and the specific products they offer will help you demonstrate your enthusiasm and alignment with their mission during any interviews or discussions.
✨Tip Number 2
Prepare to showcase your communication skills. Since this role involves assisting customers, think of examples from your school or personal life where you've successfully communicated or helped others, as this will highlight your suitability for the position.
✨Tip Number 3
Be ready to discuss your interest in interior design or sales. If you have any relevant projects or experiences, even if they're informal, be sure to mention them. This will show your passion for the industry and your eagerness to learn.
✨Tip Number 4
Demonstrate your willingness to learn and adapt. The traineeship is about growth, so express your excitement about gaining new skills and how you plan to contribute positively to the team at Reece.
We think you need these skills to ace School-based Traineeship - Showroom Newcastle
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the School-based Traineeship. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Strong CV: Create a CV that showcases your education, any relevant experience, and skills that align with the role. Emphasise your communication skills, enthusiasm, and ability to work in a team, as these are key attributes for this position.
Write a Compelling Cover Letter: In your cover letter, express your interest in the traineeship and explain why you would be a great fit for Reece. Mention your passion for customer service and any relevant experiences that demonstrate your commitment to learning and teamwork.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reece Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. The Reece Group values a positive attitude, so let your passion for customer service and interior design shine through during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios or teamwork. Think of examples from your school projects or group activities that demonstrate your ability to work well with others and follow instructions.
✨Research the Company
Familiarise yourself with Reece's core business and values. Understanding their focus on customer service and the various products they offer will help you answer questions more effectively and show that you're genuinely interested in the company.
✨Dress Appropriately
Since this is a customer-facing role, make sure to present yourself neatly and professionally. Dressing well not only makes a good impression but also shows that you take the opportunity seriously.
