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- Tasks: Be the friendly face of our salon, greeting clients and managing appointments.
- Company: Join RUSH Hair & Beauty, a vibrant salon known for exceptional service.
- Benefits: Enjoy up to £12/hour, discounts on services, 28 days leave, and career growth.
- Why this job: Perfect for those who love beauty, customer interaction, and a fun work culture.
- Qualifications: Previous customer service experience is a must; salon experience is a bonus!
- Other info: Flexible hours, including weekends, and a chance to shine at the annual RUSH Oscars!
The predicted salary is between 24000 - 28800 £ per year.
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Epsom salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
This is a full time role, 30 hrs per week including weekend work. Must be flexible.
Your responsibilities will include:
- Greeting clients
- Assisting with booking appointments
- Managing the salon's schedule
- Answering phone calls and emails
- Handling client inquiries
- Maintaining a clean and organised reception area
- Supporting the salon team with administrative tasks
Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
Excellent customer service and communication skills, both in person and over the phone.
Ability to multitask and handle various administrative tasks.
Strong organizational and time management skills.
Friendly and welcoming personality.
Proficient computer skills and familiarity with booking systems.
Professional appearance and demeanor.
Enjoy the following when working with us:
- Up to £12 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays
- Career progression for superstars (Management, Head Office, Recruitment, Training & more)
- Not to forget the annual RUSH Oscars Awards!
Front of House / Receptionist - Epsom employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Epsom
✨Tip Number 1
Familiarise yourself with RUSH Hair & Beauty's services and values. Understanding what makes them unique will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when greeting clients and handling inquiries, which is crucial for a Front of House role.
✨Tip Number 3
Make sure to showcase your organisational skills by preparing a mock schedule or appointment book. This will not only help you understand the role better but also give you practical examples to discuss during your interview.
✨Tip Number 4
Network with current or former employees of RUSH Hair & Beauty if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial when you apply through our website.
We think you need these skills to ace Front of House / Receptionist - Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in a salon or spa environment. Emphasise your communication skills and ability to multitask, as these are key for the Front of House / Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly personality and passion for customer service. Mention why you want to work at RUSH Hair & Beauty specifically and how you can contribute to creating a welcoming salon environment.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with computer systems and booking software. Provide examples of how you've successfully managed schedules or handled client inquiries in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House role.
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Customer Service Skills
As a Front of House / Receptionist, your ability to provide exceptional customer service is key. Be prepared to share examples from your previous roles where you went above and beyond for a client, demonstrating your friendly and welcoming personality.
✨Familiarise Yourself with the Salon Environment
Research RUSH Hair & Beauty and understand their services and values. This will help you answer questions confidently and show your genuine interest in the role and the company.
✨Demonstrate Multitasking Abilities
In this role, you'll need to juggle various tasks simultaneously. During the interview, highlight your experience in managing multiple responsibilities and how you prioritise tasks effectively, especially in a busy environment.
✨Dress Professionally
First impressions matter, especially in a salon setting. Ensure you present yourself in a professional manner that aligns with the salon's image. A polished appearance will reflect your understanding of the role and the importance of professionalism.
