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- Tasks: Manage and develop key applications like JIRA and ServiceNow while supporting global network operations.
- Company: Join Gaming Laboratories International, a leader in gaming device testing since 1989, with a global reach.
- Benefits: Enjoy 25 days of annual leave, flexible hours, and a vibrant international work culture.
- Why this job: Be part of a supportive team focused on employee growth and impactful work in the gaming industry.
- Qualifications: Requires 2 years in enterprise networks, a degree in IT, and familiarity with cloud environments.
- Other info: Potential for travel to EMEIA offices and a requirement for a gaming license.
The predicted salary is between 30000 - 42000 £ per year.
Location- Office based Bangor, North Wales Who We Are… Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be tested by an independent testing facility. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 700 jurisdictions worldwide. Why You Should Work Here… Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development. What You Will Accomplish Here… As a Systems Administrator, you will play a key role in the operation, administration, and development of key applications used by our global organization, as well as contributing to the overall operation of our global network. This position will primarily focus on the maintenance, upgrades, administration, and development of the Atlassian JIRA and ServiceNow systems. Additionally, you will work with our operations team on maintaining our global network infrastructure, including system maintenance, monitoring, troubleshooting virtual server environments, network security, application management, and LAN/WAN analysis. Complete administration tasks including planning upgrades/enhancements, applying patches, and user management of the global JIRA system. Analyze JIRA workflows and processes, making updates based on business requirements. Administer and update the company\’s ServiceNow incident management system, including upgrades and patches. Develop new workflows and reports for the ServiceNow ticketing system. Analyze system and application performance, taking corrective actions as needed. Maintain and support interconnectivity between EMEIA offices and international locations. Review network monitoring tools and anomalies weekly. Update network infrastructure equipment as necessary. Deploy, configure, maintain, and support networking equipment and systems. Keep documentation and diagrams regarding system functionality up to date. Assist with LAN/WAN infrastructure installation as needed. Conduct LAN/WAN analysis to ensure optimal network performance, including monthly utilization reports. Resolve issues within LAN/WAN environments. Ensure the integrity and 24/7 availability of network data through backup monitoring. Troubleshoot Azure AD and Azure systems. Communicate projects and priorities with global team members and IT management weekly. Perform other duties as assigned. Education, Experience, and Skills Minimum of two (2) years experience in a related enterprise network environment. Bachelor’s degree in computer science, IT, or related discipline preferred. Familiarity with cloud environments, especially Microsoft Azure. Knowledge of administering ServiceNow. Proficiency with Atlassian products including Jira, Confluence, and Bitbucket. Proficiency in Microsoft Outlook, Word, and Excel. Knowledge of network topology and remote access devices. Experience with virtual environments, VMWare preferred. Flexibility to support business needs and work independently. Strong attention to detail and communication skills in English. Availability for flexible hours and travel to EMEIA offices. What We Offer… 25 annual leave days plus public holidays. Discretionary end-year bonus. Annual performance reviews and career development. Weekly fresh fruit, free coffee, tea, etc. International work environment with diverse nationalities. Note: Employees may be required to obtain a gaming license, which could impact employment status. This description is not exhaustive; other duties may be assigned. GLI is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, religion, gender, etc. #J-18808-Ljbffr
Systems Administrator - UK employer: Gaming Laboratories International, LLC
Contact Detail:
Gaming Laboratories International, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator - UK
✨Tip Number 1
Familiarise yourself with Atlassian products, especially JIRA and ServiceNow. Understanding their functionalities and how they integrate into a global network will give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of cloud environments, particularly Microsoft Azure. Being able to discuss your experience or understanding of Azure systems can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Gaming Laboratories International. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with network infrastructure and troubleshooting. Be ready to share specific examples of how you've resolved issues in LAN/WAN environments, as this is crucial for the role.
We think you need these skills to ace Systems Administrator - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in systems administration, particularly with Atlassian products and ServiceNow. Use specific examples to demonstrate your skills in network management and troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the gaming industry. Mention your familiarity with cloud environments and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Azure, virtual environments, and network topology. Be sure to mention any certifications or training that support your qualifications for the role.
Showcase Communication Skills: Since the role involves communicating with global team members, include examples of how you've effectively communicated technical information to non-technical stakeholders in your previous roles.
How to prepare for a job interview at Gaming Laboratories International, LLC
✨Know Your Systems
Make sure you have a solid understanding of the systems you'll be working with, especially Atlassian JIRA and ServiceNow. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Highlight your troubleshooting skills, particularly in network environments and virtual server setups, as this will be crucial for the role.
✨Showcase Communication Abilities
Since you'll be communicating with global team members, it's important to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms, as this will show your ability to collaborate effectively.
✨Research the Company Culture
Familiarise yourself with Gaming Laboratories International's values and culture. Be ready to discuss why you want to work there and how you align with their focus on employee development and customer service.
