Retail Team Leader- 20 hours per week - St Helens

Join our team as a Team Leader at our St Helens Superstore ! We are seeking hardworking, enthusiastic individuals who enjoy challenges and meeting people, with a focus on delivering excellent member service in a busy retail environment. About Us Company Shop Group (CSG), part of Biffa, is the UK\’s largest redistributor of surplus food and household products. We work with major retailers, manufacturers, and logistics providers to turn surplus stock into community benefit through our stores and social enterprise, Community Shop. We value diversity and equality, fostering a creative, effective work environment. Location & Shift Details Location: Company Shop St Helens, Lancots Lane, Sutton Fold, St. Helens, WA9 3EX Pay: £12.95/hour, paid every 4 weeks Hours: 20 hours/week, 5 days out of 7, shifts between 6am-10pm Mon-Fri, 6am-8pm Sat, 6am-6pm Sun. Note: evenings, weekends, and bank holidays required. Role Overview Assist the section leader in team coordination, ensuring high standards, excellent customer service, and store performance. Support daily operations, team motivation, and store standards. Responsibilities Communicate effectively with team members to deliver excellent department standards. Maintain high standards and seek continual improvements. Uphold Health, Safety & Environmental policies, promoting a safety culture. Review and reduce waste within the department. Support the section leader with: Daily team briefings and task completion. Colleague development and coaching. Creating an engaging, trusted environment for colleagues and members. Upholding company culture and delivering exceptional member experiences. Additional departmental tasks as needed. Skills & Qualities Lead by example, embodying company values. Build effective relationships. Plan and organize workloads efficiently. Work well under strict deadlines. Desire to develop within the role. Commitment to personal growth and adaptability. Benefits Free membership for you and 10 nominees. Annual flu jabs, vouchers, on-site parking. Free tea, coffee, and Fruit Friday. Employee Assistance Programme. Discounts on Costco, Cycle to Work, UK Fuel cards. Pension scheme with death in service benefit. Join us to make a difference—apply now and be part of a business that is making a real impact. #J-18808-Ljbffr