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For Companies At a Glance
- Tasks: Lead a team, ensure high standards, and deliver excellent customer service in a busy retail environment.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy free membership, discounts, on-site perks, and a supportive work culture.
- Why this job: Be part of a team making a real impact while developing your skills in a dynamic setting.
- Qualifications: No specific qualifications required, just a passion for teamwork and customer service.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
Join our team as a Team Leader at our St Helens Superstore!
We are seeking hardworking, enthusiastic individuals who enjoy challenges and meeting people, with a focus on delivering excellent member service in a busy retail environment.
About Us
Company Shop Group (CSG), part of Biffa, is the UK\’s largest redistributor of surplus food and household products. We work with major retailers, manufacturers, and logistics providers to turn surplus stock into community benefit through our stores and social enterprise, Community Shop. We value diversity and equality, fostering a creative, effective work environment.
Location & Shift Details
Location: Company Shop St Helens, Lancots Lane, Sutton Fold, St. Helens, WA9 3EX
Pay: £12.95/hour, paid every 4 weeks
Hours: 20 hours/week, 5 days out of 7, shifts between 6am-10pm Mon-Fri, 6am-8pm Sat, 6am-6pm Sun. Note: evenings, weekends, and bank holidays required.
Role Overview
Assist the section leader in team coordination, ensuring high standards, excellent customer service, and store performance. Support daily operations, team motivation, and store standards.
Responsibilities
- Communicate effectively with team members to deliver excellent department standards.
- Maintain high standards and seek continual improvements.
- Uphold Health, Safety & Environmental policies, promoting a safety culture.
- Review and reduce waste within the department.
Support the section leader with:
- Daily team briefings and task completion.
- Colleague development and coaching.
- Creating an engaging, trusted environment for colleagues and members.
- Upholding company culture and delivering exceptional member experiences.
- Additional departmental tasks as needed.
Skills & Qualities
- Lead by example, embodying company values.
- Build effective relationships.
- Plan and organize workloads efficiently.
- Work well under strict deadlines.
- Desire to develop within the role.
- Commitment to personal growth and adaptability.
Benefits
- Free membership for you and 10 nominees.
- Annual flu jabs, vouchers, on-site parking.
- Free tea, coffee, and Fruit Friday.
- Employee Assistance Programme.
- Discounts on Costco, Cycle to Work, UK Fuel cards.
- Pension scheme with death in service benefit.
Join us to make a difference—apply now and be part of a business that is making a real impact. #J-18808-Ljbffr
Retail Team Leader- 20 hours per week - St Helens employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader- 20 hours per week - St Helens
✨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to community benefit and sustainability will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Prepare examples of how you've successfully led a team or improved customer service in previous roles. Being able to share specific instances where you've motivated others or enhanced the customer experience will demonstrate your suitability for the Team Leader position.
✨Tip Number 3
Research common challenges faced in retail environments, especially in busy stores. Being able to discuss potential solutions or strategies during your interview will show that you're proactive and ready to tackle the demands of the role.
✨Tip Number 4
Network with current or former employees of Company Shop Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Retail Team Leader- 20 hours per week - St Helens
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Retail Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams or improved customer service in previous roles, and explain why you want to work at Company Shop Group.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Company Shop Group
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Highlight any previous experiences where you went above and beyond to help customers, as this aligns with the company's focus on delivering excellent member service.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to show that you can motivate and coordinate a team effectively. Prepare examples of how you've led a team or supported colleagues in the past, focusing on communication and collaboration.
✨Understand Company Values
Familiarise yourself with Company Shop Group's values and mission. Be ready to discuss how you embody these values in your work and how you can contribute to fostering a creative and effective work environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a busy retail environment. Think of specific scenarios where you've successfully managed difficult situations or improved store performance.
