Web Marketing Coordinator (12 month ftc)

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives.

We have an exciting opportunity for someone looking to start their journey in Web Marketing! As a Web Marketing Coordinator in our Web Marketing (Researcher Services) Team you will be part of a dynamic team driving digital marketing initiatives and contributing to the success of Taylor & Francis Online. You will be joining our team of experts supporting our journals publishing platform and implementing positive digital journeys for our customers. This role will involve the creation and editing of web pages and digital assets while streamlining our online support processes.

What you will be doing:

• Deal effectively with internal and external website queries and other customer communications to ensure that stakeholder needs are met.
• Implement digital editing tasks to ensure that the company websites are kept up-to-date and provide support to colleagues in managing online updates and improvements.
• Create new web pages using bespoke content management software, delivering visually appealing and user friendly content which aligns with company and brand guidelines.
• Optimize and upload visual assets, including journal covers and promotional materials, to enhance digital presence.
• Set up access arrangements for third party customers on Taylor & Francis Online.
• Support promotion of online marketing content including advertisements, WordPress campaigns and society assets.

Qualifications What we are looking for:

• Competency in HTML with an aptitude and willingness to learn more!
• Experience of handling website content
• Ability to prepare and optimize images for use online
• Ability to follow agreed processes carefully, suggesting improvements where appropriate, and to keep accurate records
• Strong communication skills: works collaboratively to build positive working relationships with colleagues.
• Creative thinker with the ability to generate innovative ideas and solutions.
• Excellent writing and editing skills with a keen eye for detail and grammar.
• Knowledge and ability of IT systems, including core MS Office packages and content management systems (CMS), and creative software such as Photoshop

Location: The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our Milton Park, Abingdon office to ensure that as a balanced worker they can make it to our office location to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

Closing Date: Applications will close on 30th May 2025. Please note that applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising, so we encourage you to apply at the earliest opportunity.

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Company funded single cover private medical insurance
• Employee assistance programme – offering 24/7 well-being support
• Share Match – Plan that matches every share purchased with two free shares.
• Life assurance, plus optical and medical care

At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves.