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- Tasks: Engage with children, oversee play areas, and assist parents while ensuring a fun atmosphere.
- Company: Join a vibrant team dedicated to creating memorable experiences for families.
- Benefits: Enjoy flexible shifts, 33% discounts, financial tools, and team socials.
- Why this job: Perfect for those who love kids and want to make a positive impact in a fun environment.
- Qualifications: Must be organised, responsible, and passionate about working with children.
- Other info: Opportunities for face painting and balloon modelling included!
You’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. It goes without saying that you must love working with children, have a good sense of humour and be a responsible and organised person.
WHAT YOU’LL DO IN THIS ROLE:
- Answer guest queries on products, prices & house facilities/activities
- Deal with enquiries by telephone in a warm & friendly manner, endeavouring to accommodate requests
- Maintain a clean & tidy environment and ensure the reception area is ready for service
- Create a fun, exciting & safe environment to encourage guests to return
- Assist in running children’s birthday parties, engaging with children
- Perform face painting & balloon modelling
- Sell various food and drink items to guests
WHAT WE LOOK FOR IN OUR SOFT PLAY TEAM MEMBERS:
- Ability to adapt behaviour to different situations
- Ability to generate ideas to increase sales and improve standards
- Ability to work well within a team
- Capacity to manage and control large groups of guests
- A passion for working with children
WHAT'S IN IT FOR ME?
- Flexible shifts to fit around your schedule
- 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One
- Access to Wagestream, a financial toolkit to help manage your finances and access earned pay
- Fun, laughter, and lifelong friendships
- Team socials to celebrate successes
- Pension, 28 days paid holiday, shopping discounts, free shares, and a free employee helpline
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your passion for working with children during the interview. Share specific experiences where you've engaged with kids, whether through previous jobs, volunteering, or even family activities. This will demonstrate your genuine interest and suitability for the role.
✨Tip Number 2
Prepare to discuss how you would create a fun and safe environment for children. Think of creative ideas for activities or games that could be implemented in the soft play area, as this shows initiative and enthusiasm for the role.
✨Tip Number 3
Highlight your teamwork skills by sharing examples of how you've successfully collaborated with others in past roles. This is crucial since you'll be working closely with other team members to ensure a smooth operation.
✨Tip Number 4
Demonstrate your ability to handle customer queries effectively. Prepare some scenarios where you had to deal with customer inquiries or complaints, showcasing your warm and friendly approach to service.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your experience with children and any relevant skills that align with the role.
Tailor Your CV: Make sure your CV reflects your passion for working with children and your ability to create a fun and safe environment. Include specific examples of past experiences that demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention your sense of humour and how you can contribute to a positive atmosphere for both children and parents.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a team member role.
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your Passion for Working with Children
Make sure to express your love for working with children during the interview. Share any relevant experiences you have, whether it's babysitting, volunteering, or previous jobs. This will demonstrate your genuine interest in the role.
✨Highlight Your Organisational Skills
Since the role requires maintaining a clean and tidy environment, be prepared to discuss how you stay organised. Provide examples of how you've managed tasks in previous roles, especially in busy environments.
✨Demonstrate Your Sense of Humour
A good sense of humour is essential for this position. Think of light-hearted anecdotes or experiences that showcase your ability to engage with children and create a fun atmosphere. This will help you connect with the interviewer.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing large groups of children or dealing with parent enquiries. Practise your responses to these scenarios to show that you can think on your feet and adapt to different situations.
