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For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while delivering excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to discounts.
- Why this job: Experience hands-on training, career progression, and the excitement of working with cutting-edge technology.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics or engineering.
- Other info: This role offers a clear path to becoming a fully qualified Field Service Engineer.
The predicted salary is between 21600 - 24000 £ per year.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.
If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What's the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers' homes
- Show your skills! Diagnose, repair, and test appliances to bring them back to life
- Be the face of Hotpoint! Deliver fantastic customer service
- Stay sharp! Keep your tools and stock in top-notch shape ready to go
- Level up! Promote Hotpoint's incredible products
We offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you've got what it takes? Here's what we're looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances
What's in It for You?
Get ready to love your job! Here's what's on offer:
- Pay: £27,000 increasing to £28,000 after 6 months (daily rate equivalent paid via an Umbrella company) + commission + overtime.
- A fully equipped company van and fuel card
- 20 days holiday + bank holidays
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you're supported every step of the way:
- 2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team.
- Shadow an Expert: Hit the road with an experienced engineer to see what the job's really like.
- Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: up to 6 months to perfect your skills in the real world.
- Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn't just a job-it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical work. Whether it's a hobby or previous job, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since this role involves direct interaction with customers, showcasing your ability to handle various situations with professionalism will be crucial.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of examples where you've successfully diagnosed and resolved issues, as this will resonate well with the technical nature of the job.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to mechanics, electrics, and customer service. Emphasise any hands-on experience or training you've had in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work with Hotpoint specifically and how your background aligns with their values and job requirements.
Highlight Your Driving Experience: Since a full manual UK driving licence is required, be sure to mention your driving experience prominently. If you have experience driving vans or similar vehicles, include that as well.
Show Enthusiasm for Learning: In your application, express your eagerness to learn and grow within the role. Highlight any previous training or courses you've taken that demonstrate your commitment to developing your skills.
How to prepare for a job interview at TXP
✨Show Your Passion for Mechanics
Make sure to express your enthusiasm for all things mechanical and electrical during the interview. Share any relevant experiences or projects that showcase your hands-on skills and love for problem-solving.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you would handle various customer service scenarios. Highlight any past experiences where you provided excellent service or resolved issues effectively.
✨Know the Company and Its Products
Research Hotpoint and its range of household appliances before the interview. Being knowledgeable about their products will show your genuine interest in the company and help you stand out as a candidate.
✨Prepare for Practical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Brush up on basic mechanical and electrical concepts, and be ready to explain how you would approach diagnosing and repairing common appliance issues.
