At a Glance
- Tasks: Install, service, and troubleshoot security systems while providing top-notch customer service.
- Company: Encore Fire Protection is a leading fire protection company serving over 30,000 customers along the east coast.
- Benefits: Enjoy competitive pay, paid tuition for training, and great company swag.
- Why this job: Join a fast-paced team dedicated to making lives safer with innovative solutions.
- Qualifications: High school diploma required; industry experience and valid driver's license preferred.
- Other info: Opportunity for overtime and a results-driven bonus based on performance.
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Encore Fire Protection is an industry-leading, full-service fire protection company, serving over 30,000 customers down the east coast, from Maine to Louisiana. With over 2,100 dedicated employees, we deliver top-notch service to those who rely on us to save lives and protect property through state-of-the-art fire suppression, sprinkler systems, and alarm solutions.
Our mission? To be the best fire protection company the industry has ever seen. Our continued growth and success has created the need for a Security Alarm Technician working out of our Bohemia, NY Office. Our Service Coordinators are our front line problem solvers and in many cases, the voice of reason. They enjoy the fast pace environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews.
Hereβs a glimpse of some of the responsibilities if you are interested in joining our team:
- The ability to install, service, program, test, inspect and troubleshoot basic and complex security camera and alarm systems with limited or no supervision.
- May require some overtime hours at night, on weekends and at a moment's notice for emergency calls.
- Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload.
- Ability to identify code issues and non-conformance issues.
- Confidence and accuracy making recommendations regarding system installation improvements.
- Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems.
- Exceptional work ethic and attention to detail.
Requirements:
- High school diploma is required.
- Industry experience preferred.
- Individual must possess a valid Driver's license and have a clean driving record.
- Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installation.
- Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.
Pay Rate: $30.00/hr - $40.00/hr, commensurate with experience.
Benefits:
As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few perks that a successful individual in this role can expect:
- Hourly pay commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role.
- Paid tuition for Fire Protection related schooling required in order to obtain licensing.
- High quality company swag and attire (t-shirts, hoodies, jackets) at least twice a year.
- Purpose and results driven work environment (work smarter not harder).
- Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed.
- Access to leading edge web-based productivity tools.
- Participation in Fidelity 401(K) that includes employer match.
- Medical, Dental, and Vision benefits through Blue Cross Blue Shield.
- Company-paid life insurance policy of $50,000.
Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Security and Alarm Systems Technician employer: Encore Fire Protection
Contact Detail:
Encore Fire Protection Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Security and Alarm Systems Technician
β¨Tip Number 1
Familiarise yourself with the specific security and alarm systems mentioned in the job description, such as Gamewell-FCI, Siemens, and Honeywell. Having hands-on experience or knowledge about these systems can set you apart from other candidates.
β¨Tip Number 2
Network with professionals in the fire protection industry, especially those who work with Encore Fire Protection. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
β¨Tip Number 3
Demonstrate your commitment to ongoing education by seeking out certifications related to fire alarm systems and safety standards. This shows potential employers that you are serious about your career and willing to invest in your professional development.
β¨Tip Number 4
Prepare for the interview by thinking of specific examples from your past experiences where you successfully installed or troubleshot security systems. Being able to share these stories will highlight your skills and problem-solving abilities.
We think you need these skills to ace Security and Alarm Systems Technician
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Security and Alarm Systems Technician position. Familiarise yourself with the skills needed, such as knowledge of NFPA 72 and experience with various alarm systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous work with security systems, customer service roles, and your ability to troubleshoot and repair systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the fire protection industry and your commitment to customer service. Mention specific experiences that demonstrate your problem-solving abilities and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in this role.
How to prepare for a job interview at Encore Fire Protection
β¨Know Your Technical Stuff
Make sure you brush up on your knowledge of security camera and alarm systems. Be prepared to discuss your experience with various systems like Gamewell-FCI, Siemens, and Honeywell. Showing that you understand the technical aspects will impress the interviewers.
β¨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight your problem-solving skills and ability to communicate effectively with clients and team members.
β¨Familiarise Yourself with Industry Standards
Understanding NFPA 72, NEC, and OSHA requirements is crucial for this position. Make sure you can discuss these standards confidently and explain how they apply to your work in fire protection and alarm systems.
β¨Show Your Commitment to Safety
Safety is paramount in this industry. Be prepared to talk about how you prioritise safety in your work and any relevant training or certifications you have. This will demonstrate your dedication to protecting both customers and yourself.