Customer Service Contact Centre Adviser

The Customer Service Contact Centre Adviser role is a fast paced and varied position. You\’ll be the first point of contact for our customers, providing excellent service over the telephone, email or live chat with the aim to deliver great customer experience in every response. You will provide support, respond and resolve queries relating to customer orders and enquiries accurately and efficiently.

The ideal candidate will have previous contact centre or customer service experience and must be confident speaking to people on the phone with excellent communication skills, highly organised under pressure, have a strong level of attention to detail and an ability to multi-task switching between calls, e-mails and live chat throughout the day.

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