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- Tasks: Lead a dynamic litigation team, ensuring top-notch service and client relationships.
- Company: Join a reputable firm in Leeds focused on customer rehabilitation and legal excellence.
- Benefits: Enjoy competitive pay, bonuses, life insurance, and 25 days holiday plus perks.
- Why this job: Be part of a supportive culture that values growth, teamwork, and client success.
- Qualifications: Strong communication, problem-solving skills, and knowledge of mortgage possession proceedings required.
- Other info: Full-time role with opportunities for career development and social events.
The predicted salary is between 36000 - 60000 £ per year.
Department: Debt Recovery
Location: Leeds
Description: As a Litigation Team Manager, you will be responsible for ensuring sufficient resources exist and are correctly allocated to achieve agreed service levels. You will play a vital role in supporting customers and providing excellent service. You will develop and lead an engaged and committed litigation team that nurtures long-lasting relationships with our clients. The team of Litigation Paralegals plays a vital role within our recoveries department by assisting in the management and progression of possession claims through the County Court. You will work with the Head of Recoveries and other senior staff to develop best practices that deliver high-quality customer rehabilitation services and achieve the business plan. The role is full-time, Monday to Friday, 37.5 hours per week at our office in Leeds.
Key Responsibilities:
- Ensure the Litigation Team is correctly structured and resourced to deliver to agreed service levels.
- Establish clear roles, responsibilities, and objectives for all team members.
- Provide necessary training to enable team members to perform their roles effectively.
- Ensure sensitive matters are escalated appropriately to the Recoveries Management Team.
- Conduct regular one-on-one meetings with team members.
- Maintain awareness of clients' business values and commercial issues.
- Contribute to client relationship management at an operational level.
- Meet client management information reporting requirements.
- Ensure compliance with company policies, procedures, and professional obligations under the Solicitors Code of Conduct.
- Identify and facilitate system and process improvements to enhance service delivery.
- Understand and train team members on client systems.
Skills, Knowledge, and Expertise:
- Strong communication skills, both written and interpersonal.
- Problem-solving abilities with a solution-oriented mindset.
- Positive approach to researching and analyzing new business opportunities.
- Ability to prioritize tasks amidst competing demands.
- Excellent organizational and time management skills.
- Team player attitude.
- In-depth knowledge of mortgage possession proceedings and customer rehabilitation, with demonstrable people management and client liaison skills.
Disclosure and financial checks will be required if a position is offered.
Benefits:
- Competitive salary
- Bonus potential
- Life insurance
- Great working environment at our Leeds offices
- Career development opportunities
- 25 days holiday plus bank holidays
- Options to buy & sell 1 week’s holiday
- 1 week’s holiday carry over
- Extra day off for your birthday
- Staff card discount scheme for local shops
- Social days and evenings on the firm
- Staff discounts on legal services
Litigation Team Manager employer: Flint Bishop
Contact Detail:
Flint Bishop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Litigation Team Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Litigation Team Manager. Understanding the nuances of managing a team and ensuring compliance with the Solicitors Code of Conduct will help you demonstrate your suitability for the role during interviews.
✨Tip Number 2
Network with professionals in the legal field, especially those involved in debt recovery and litigation. Engaging with others in the industry can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in people management and client relationship management. Be ready to share specific examples of how you've successfully led teams and improved service delivery in previous roles.
✨Tip Number 4
Stay updated on current trends and changes in mortgage possession proceedings. Showing that you are knowledgeable about the latest developments in the field will set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Litigation Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in litigation and team management. Emphasise your skills in communication, problem-solving, and client relationship management, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Litigation Team Manager. Discuss your approach to leading teams and how you can contribute to enhancing service delivery and client relationships.
Showcase Relevant Experience: Provide specific examples of your previous work in litigation or similar roles. Highlight any achievements that demonstrate your ability to manage teams effectively and improve processes.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is essential in the legal field.
How to prepare for a job interview at Flint Bishop
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the responsibilities of a Litigation Team Manager. Familiarise yourself with the key tasks mentioned in the job description, such as team structuring, resource allocation, and client relationship management.
✨Showcase Your Leadership Skills
As a manager, your ability to lead and develop a team is crucial. Prepare examples from your past experiences where you've successfully managed a team, provided training, or improved team performance. Highlight your approach to conducting one-on-one meetings and fostering an engaged team environment.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. This will showcase your solution-oriented mindset, which is essential for the role, especially when dealing with sensitive matters and client issues.
✨Prepare Questions for the Interviewers
Having insightful questions prepared shows your genuine interest in the role and the company. Ask about the current challenges the litigation team faces, the company's approach to client relationship management, or opportunities for career development within the firm.
