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- Tasks: As a Linen Porter, you'll manage linen control and ensure guest satisfaction.
- Company: Join the DoubleTree by Hilton London Angel Kings Cross, a vibrant hotel in the heart of London.
- Benefits: Enjoy competitive pay, free meals, discounts on stays, and cash incentives for referrals.
- Why this job: Be part of a supportive team that values your growth and rewards hard work.
- Qualifications: Looking for passionate individuals with a positive attitude and great communication skills.
- Other info: Flexible shifts and opportunities for personal development await you!
Join to apply for the Linen Porter role at DoubleTree by Hilton London Angel Kings Cross.
Job Ref: AM14440
Location: DoubleTree by Hilton London Angel Kings Cross
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 0700-1530 and 1400-2230
Hours per week: 40
Posted date: 09/06/2025
Closing date: 11/07/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C's apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team and independently
- Ambitious and hard working
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
As The Role Linen Porter you will:
- Maintain linen control report and record any linen abuse
- Work to daily working schedules
- Ensure that all linen is counted correctly and identify the differences on the daily control sheet.
- Maintain security of linen room keys, and the linen room whilst on duty.
- Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks.
- To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.
- To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes & linen stock cupboards are closed and locked of the complete building
- Assist and be courteous to guests and display good customer care and social skills.
- Deal with guest complaints/compliments or refer to senior management at earliest opportunity.
- Work in co-operation with any staff and management
- Attend hotel and departmental training sessions whenever instructed
- Work within all Health & Safety requirements
DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations.
Our Angel Kings Cross hotel is the perfect location to access London’s high-fashion stores, financial district and business design district. Visit the West End Theatre District and explore Islington’s local theatre scene including Wells Ballet and Theatre. Find unique souvenirs at Camden Market, or tour the Islington Museum. Watch a game at Emirates Stadium, home to Arsenal Football Club.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Hospitality
Linen Porter employer: DoubleTree by Hilton London Angel Kings Cross
Contact Detail:
DoubleTree by Hilton London Angel Kings Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the DoubleTree by Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Even if it's not directly related to being a Linen Porter, showcasing your ability to work in a team and handle guest interactions can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills and attention to detail. As a Linen Porter, you'll need to manage linen control and ensure everything is in order, so be ready to provide examples of how you've demonstrated these skills in past roles.
✨Tip Number 4
Show enthusiasm for learning and personal development. The role offers opportunities for growth within the company, so expressing your eagerness to develop your skills and advance your career can make a positive impression.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Linen Porter position. Tailor your application to highlight relevant skills and experiences that match what DoubleTree by Hilton is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or similar roles. Emphasise any customer service skills, teamwork experience, and your ability to work independently, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your eagerness to contribute to the team at DoubleTree by Hilton. Mention specific qualities that make you a good fit for the Linen Porter role, such as your positive attitude and willingness to learn.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Talk about why you enjoy helping guests and how you can contribute to creating a welcoming atmosphere at DoubleTree by Hilton.
✨Demonstrate Team Spirit
As a Linen Porter, you'll be part of a team. Share examples from your past experiences where you've successfully worked with others to achieve a common goal. Highlight your ability to cooperate and communicate effectively.
✨Highlight Attention to Detail
The role requires maintaining linen control and ensuring everything is counted correctly. Be prepared to discuss how you pay attention to detail in your work and provide examples of how this has benefited your previous employers.
✨Prepare for Customer Interaction
Since you'll be dealing with guests, it's important to show that you have good social skills. Think of scenarios where you've handled guest complaints or compliments and be ready to share these during the interview.
