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For Companies At a Glance
- Tasks: Deliver memorable service, take orders, and maintain cleanliness in a fast-paced environment.
- Company: Join Accor, a global leader in hospitality with over 45 brands and 5,600 hotels worldwide.
- Benefits: Enjoy flexible hours, competitive pay, and exclusive perks in a supportive team environment.
- Why this job: Be part of a caring culture that values growth, purpose, and creating impactful guest experiences.
- Qualifications: Great communication skills, problem-solving abilities, and full availability from Monday to Sunday.
- Other info: Work at Ibis London Wembley, close to major attractions, and explore limitless career opportunities.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You must be eligible to live and work in the UK to apply for this position and possess a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required during recruitment. Contract types include Zero hour, Permanent, and Week to 30 hours per week.
As our Food & Beverage Team Member, you will:
- Deliver consistent and memorable service to all our guests.
- Connect and work together with your team to ensure every guest leaves with a wish to return.
- Take orders and send them to kitchen staff.
- Check ordered meals on collection from kitchen and deliver to guests.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Provide efficient, friendly, and professional service to all guests, ensuring positive experiences.
- Be a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
Salary: £13.88 per hour.
Qualifications:
- Great communication skills.
- Well organized.
- Problem-solving abilities.
- Full flexible working availability from Monday to Sunday.
Our commitment to Diversity & Inclusion: We are an inclusive company and aim to attract, recruit, and promote diverse talent.
F&B Team Member employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Familiarise yourself with the Accor Group and its values. Understanding their commitment to responsible hospitality and the concept of being a 'Heartist' will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your communication skills by engaging with current employees or alumni who have worked in similar roles. This can provide insights into the company culture and expectations, which you can reference in your conversations.
✨Tip Number 3
Prepare to demonstrate your problem-solving abilities through real-life examples. Think of situations where you successfully handled challenges in a fast-paced environment, as this is crucial for a Food & Beverage Team Member.
✨Tip Number 4
Be ready to discuss your flexibility in working hours. Since the role requires availability from Monday to Sunday, emphasising your willingness to adapt to various shifts can set you apart from other candidates.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your desire to be a part of the Accor team. Mention specific qualities that make you a good fit, such as your communication skills and ability to work in a fast-paced environment.
Highlight Relevant Experience: In your CV, emphasise any previous experience in food and beverage service or customer service roles. Use bullet points to clearly outline your achievements and responsibilities in these positions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at IBIS
✨Show Your Passion for Hospitality
Accor values a genuine passion for hospitality. During the interview, share your experiences that highlight your love for serving others and creating memorable moments. This will resonate well with their mission of being Heartists.
✨Demonstrate Teamwork Skills
As a Food & Beverage Team Member, you'll be working closely with others. Be prepared to discuss examples of how you've successfully collaborated in a team setting, ensuring that every guest has a positive experience.
✨Highlight Your Communication Abilities
Great communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions about how you would handle difficult situations with guests or team members.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to maintain high service standards under pressure. Think of specific instances where you’ve successfully navigated challenges in a fast-paced environment.
