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- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Lidl is a leading retail company known for its collaborative and supportive work culture.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and have opportunities for career progression.
- Qualifications: No specific experience required, just a positive attitude and excellent customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | 30 hour contract | shifts 5am starts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in retail or customer service. Be ready to share specific examples of how you've successfully handled busy situations or provided exceptional service.
✨Tip Number 3
Prepare to discuss your flexibility regarding shift patterns. Since the role requires early starts and late finishes, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 4
Demonstrate your teamwork skills by sharing experiences where you've collaborated effectively with others. Lidl values a collaborative spirit, so showcasing your ability to work well in a team will be beneficial.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills, such as customer service experience and flexibility.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that match the job requirements. Use specific examples from previous roles where you demonstrated excellent customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Lidl and how your values align with theirs. Be sure to include specific examples of how you can contribute to their team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility and Adaptability
Lidl values flexibility, so be ready to discuss how you can adapt to changing priorities and work in a fast-paced environment. Share experiences where you've successfully managed unexpected challenges.
✨Emphasise Teamwork
Collaboration is important at Lidl. Highlight your ability to work well in a team, perhaps by discussing a time when you helped a colleague or contributed to a group effort to achieve a goal.
✨Bring a Positive Attitude
A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your willingness to contribute positively to the store's atmosphere during the interview.
