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- Tasks: Transform business needs into smart Salesforce solutions in a dynamic, agile environment.
- Company: Join IT Talent, a leader in tech recruitment, driving global Salesforce CRM delivery.
- Benefits: Enjoy a competitive rate of £650/day and hybrid work flexibility in London.
- Why this job: Make an immediate impact on global CRM initiatives while collaborating with diverse teams.
- Qualifications: Hands-on Salesforce experience, strong stakeholder engagement skills, and agile delivery knowledge required.
- Other info: Ideal for those passionate about Salesforce and eager to drive transformation.
The predicted salary is between 46800 - 78000 £ per year.
IT Talent is hiring a Salesforce Business Analyst to support global Salesforce CRM delivery within a large-scale, cross-functional environment. You will work across multiple agile teams to turn business requirements into smart, scalable Salesforce solutions.
This role suits someone who lives and breathes Salesforce, knows how to engage stakeholders effectively, and has a proven knack for translating business needs into technical outcomes.
What you’ll be doing:
- Capture and define detailed business requirements
- Map AS-IS/TO-BE processes and write functional specs
- Lead workshops and user story creation
- Collaborate with Dev and QA teams through delivery and UAT
- Support backlog prioritisation, risk management, and escalations
- Provide guidance to end users and champions
- Maintain documentation: use cases, functional/business requirements
What we’re looking for:
- Recent, hands-on Salesforce project delivery (not just config)
- Strong background with Sales Cloud, Service or Marketing Cloud
- Experience in CPQ, data migration, AI tools, or transformation work
- Skilled in stakeholder engagement across global teams
- Agile delivery experience using tools like JIRA and Confluence
- Commercial awareness – able to show business impact of your work
- Salesforce certs a bonus; Power BI or Tableau experience welcome
- Experience from consulting or big tech environments desirable
If you’re looking for a hands-on contract where you can make an immediate impact on global CRM initiatives – let’s chat.
Salesforce Business Analyst - Global Ecommerce employer: IT Talent Solutions Ltd
Contact Detail:
IT Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst - Global Ecommerce
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates, especially those related to Sales Cloud, Service Cloud, and Marketing Cloud. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with the Salesforce community through forums, webinars, and local meetups. Networking with other professionals can provide insights into best practices and may even lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully engaged stakeholders and translated business needs into technical solutions. Having concrete stories ready will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
If you have experience with tools like JIRA and Confluence, be ready to explain how you've used them in agile environments. Highlighting your familiarity with these tools can set you apart as a candidate who can hit the ground running.
We think you need these skills to ace Salesforce Business Analyst - Global Ecommerce
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Salesforce Business Analyst position. Familiarise yourself with key terms like 'Sales Cloud', 'Agile delivery', and 'stakeholder engagement' to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your recent hands-on experience with Salesforce projects. Be specific about your roles in previous projects, particularly those involving Sales Cloud or Service Cloud, and how they relate to the job description.
Showcase Your Skills: Make sure to highlight your skills in stakeholder engagement and agile methodologies. Mention any tools you've used, such as JIRA or Confluence, and provide examples of how you've successfully collaborated with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for Salesforce and your understanding of its impact on business outcomes. Use this opportunity to explain why you're the perfect fit for the role and how you can contribute to global CRM initiatives.
How to prepare for a job interview at IT Talent Solutions Ltd
✨Showcase Your Salesforce Expertise
Make sure to highlight your hands-on experience with Salesforce, especially in areas like Sales Cloud, Service Cloud, or Marketing Cloud. Be prepared to discuss specific projects where you've delivered tangible results.
✨Engage Stakeholders Effectively
Demonstrate your ability to engage and communicate with stakeholders across global teams. Share examples of how you've successfully captured business requirements and translated them into technical solutions.
✨Familiarise Yourself with Agile Methodologies
Since the role involves working in agile teams, brush up on agile principles and be ready to discuss your experience with tools like JIRA and Confluence. Highlight any past roles where you contributed to backlog prioritisation or risk management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would approach mapping AS-IS/TO-BE processes or leading workshops, and be ready to articulate your thought process clearly.
