Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support adults with severe mental illness through counselling, daily living skills, and advocacy.
- Company: Join Northwestern Counseling & Support Services, a top-rated workplace in Vermont!
- Benefits: Enjoy medical coverage, retirement plans, educational support, and potential student loan forgiveness.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: A degree in human services is preferred; experience in mental health is a bonus but not required.
- Other info: Flexible hours for medication deliveries; training provided for the right candidate.
The predicted salary is between 28800 - 48000 £ per year.
Job Details Job Location : Saint Albans, VT Position Type : Full Time Salary Range : Undisclosed Description Northwestern Counseling & Support Services is seeking a compassionate and dedicated individual to join our Intensive Case Management (ICM) team as part of our greater Community Rehabilitation & Treatment (CRT) team. This case management position serves adults diagnosed with severe mental illness with high acuity needs. We are seeking someone who is person-centered and passionate about working the population of individuals who intersect with criminal justice, legal, and substance use systems. This position is essential in supporting individuals to lead more independent and fulfilling lives. Key Responsibilities: Providing services across various community-based settings, focusing on supportive counseling, symptom management, daily living activities, social and interpersonal skills development, money management, and advocacy. Ability to build rapport with individuals who may be difficult to engage or resistant to treatment. Maintain a positive attitude, work well within a team, and stay organized to manage caseloads effectively. Collaboration and care coordination with community resources and agencies, as well as with internal or external service providers. Develop and oversee treatment plans, service coordination, crisis intervention, and representative payee services, This position includes night and weekend flexibility for medication deliveries as needed. Qualifications: Reliable transportation with the capacity to transport clients. Experience in mental health case management is a plus, but we are willing to train the right candidate. At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont! EOE Qualifications A Bachelor’s degree is preferred, but an associate degree in human services or relevant experience will be considered. #J-18808-Ljbffr
Intensive Case Manager employer: Northwestern Counseling & Support Services, Inc.
Contact Detail:
Northwestern Counseling & Support Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Case Manager
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with severe mental illness. Understanding their needs and the systems they interact with, such as criminal justice and substance use, will help you connect better during interviews.
✨Tip Number 2
Highlight any relevant experience you have in case management or working with vulnerable populations. Even if you haven't worked directly in mental health, showcasing transferable skills from other roles can make a strong impression.
✨Tip Number 3
Demonstrate your ability to build rapport and engage with difficult clients. Prepare examples of how you've successfully navigated challenging situations in the past, as this is crucial for the role.
✨Tip Number 4
Research Northwestern Counseling & Support Services and their community initiatives. Showing that you understand their mission and values will help you stand out as a candidate who is genuinely interested in contributing to their team.
We think you need these skills to ace Intensive Case Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and qualifications for the Intensive Case Manager position. This will help you tailor your application to highlight relevant experiences.
Craft a Tailored CV: Make sure your CV reflects your experience in mental health case management or related fields. Emphasise any skills that align with the job description, such as supportive counselling, crisis intervention, and collaboration with community resources.
Write a Compelling Cover Letter: In your cover letter, express your passion for working with individuals facing severe mental illness. Share specific examples of how you've successfully engaged with challenging clients and contributed to their independence and well-being.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Northwestern Counseling & Support Services, Inc.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Intensive Case Manager. Familiarise yourself with the key tasks such as supportive counselling, crisis intervention, and treatment plan development. This will help you articulate how your skills align with the job.
✨Showcase Your Compassion
Since this role involves working with individuals facing severe mental health challenges, it's crucial to demonstrate your compassion and empathy during the interview. Share personal experiences or examples that highlight your dedication to helping others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to engage with difficult clients. Prepare by thinking of past experiences where you successfully managed challenging situations or built rapport with resistant individuals.
✨Highlight Team Collaboration Skills
Collaboration is key in this role, so be ready to discuss your experience working within a team. Provide examples of how you've effectively coordinated with other professionals or agencies to support clients' needs.
