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- Tasks: Serve customers and ensure a memorable dining experience in our bistro.
- Company: Belong is a family-friendly community focused on exceptional service and quality food.
- Benefits: Enjoy flexible hours, competitive pay, and great learning opportunities.
- Why this job: Join a vibrant team and make a positive impact on our customers' experiences.
- Qualifications: Customer-focused, reliable, and able to work weekends; prior experience is a plus.
- Other info: Enhanced DBS check required; we welcome applications from eligible candidates.
This vacancy is for 5 hours per week. Alternate weekend working will be required.
Salary: £12.60 per Hour
At the heart of every Belong village is a family-friendly bistro, serving exceptional value food in a stylish environment. It's a relaxed, informal place where our customers, their friends and family, or people from the local community, can eat, drink, and spend time together, whilst receiving the very best service from our team.
As a Bistro Assistant, you will be responsible for looking after customers visiting the Bistro and serving guests at corporate or private events within our function suites. Whether it's an intimate dinner, a Sunday lunch gathering, or a celebration party, you will work to ensure our customers feel well looked after and leave happy, eager to return for another memorable experience.
This is a wonderful opportunity to contribute to our Bistro service. If you are passionate, flexible, and always place the customer first, we would love to hear from you.
In return, Belong offers excellent learning and development opportunities and a range of attractive benefits.
Note: We welcome applications from eligible applicants; however, we are unable to sponsor overseas staff. As part of our recruitment process, you will be required to complete an Enhanced DBS check.
Requirements:
- Demonstrates qualities aligned with Belong's vision and values.
- Communicates clearly with a professional manner.
- Works effectively as part of a team to meet customer needs and achieve team goals.
- Prioritizes tasks and completes them to a high standard and in a timely manner.
- Can undertake moving and handling of loads, catering tasks, cleaning, and use catering equipment.
- Can complete written work records accurately.
- Has an excellent customer care focus and a desire to serve others.
- Prepares light meals and snacks, such as sandwiches, baked potatoes, and Paninis.
- Has an awareness of health and safety and food standards requirements.
- Reliable and able to fulfill contracted hours and work patterns, including days, evenings, weekends, and nights.
- Experience of serving customers in catering or non-catering environments.
- Experience of working in a care environment is desirable.
- Possesses a Basic Food Hygiene Certificate or is willing to work towards obtaining one.
- Experience with cash handling and till operation.
Bistro Assistant employer: Belong
Contact Detail:
Belong Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bistro Assistant
✨Tip Number 1
Familiarise yourself with the bistro's menu and service style. Understanding the types of food and drinks offered will help you engage with customers and demonstrate your enthusiasm during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, especially in a catering or hospitality setting. Be ready to share specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 3
Show your flexibility and willingness to work varied hours, including weekends and evenings. This is crucial for a role that requires alternate weekend working, so be sure to mention your availability.
✨Tip Number 4
If you have a Basic Food Hygiene Certificate, make sure to mention it. If not, express your eagerness to obtain one, as this shows your commitment to maintaining high standards in food safety.
We think you need these skills to ace Bistro Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and catering. Emphasise any previous roles where you worked in a team or served customers, as this aligns with the Bistro Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've gone above and beyond for customers in past roles.
Highlight Relevant Skills: In your application, clearly outline skills that match the job requirements, such as communication, teamwork, and time management. If you have a Basic Food Hygiene Certificate or experience in a care environment, be sure to mention these.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in customer service.
How to prepare for a job interview at Belong
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to ensure customers have a great experience, as this aligns perfectly with the Bistro Assistant role.
✨Demonstrate Teamwork Skills
Since the role requires working effectively as part of a team, be prepared to discuss your experiences in collaborative environments. Highlight specific instances where you contributed to team goals or helped colleagues, showcasing your ability to work well with others.
✨Prepare for Practical Questions
Expect questions related to food hygiene, health and safety standards, and catering tasks. Brush up on your knowledge in these areas and be ready to discuss how you would handle various situations, such as preparing light meals or managing cleaning duties.
✨Be Flexible and Reliable
The job requires flexibility in working hours, including weekends and evenings. Emphasise your reliability and willingness to adapt to different shifts. Mention any previous experiences where you successfully managed varied schedules or responsibilities.
